ISO 9001:2015 Quality Management System Basics

🎓 ISO 9001:2015 Quality Management System Basic Course

Course Overview:

By the end of this course, you'll gain a comprehensive understanding of the ISO 9001:2015 standard, which is an integral part of quality management systems. This course breaks down each clause of the standard into clear, accessible language and delves deeply into the Process Approach and the PDCA (Plan-Do-Check-Act) cycle.

Key Topics Covered:

📑 Process Approach & PDCA Cycle: Learn how to effectively plan, do, check, and act in any process you manage or design.

🌐 Context of the Organization: This major update in ISO 2015 focuses on understanding your organization's environment, including external and internal issues, interested parties, and their needs and expectations. We'll clarify the nuances between a need and an expectation, and teach you how to perform a SWOT analysis as part of strategic planning.

🎯 Strategic Planning: Get to grips with Vision, Mission, Strategy Map, and how they integrate with your Quality Management System (QMS) and process approach.

Learning Objectives:

• Describe the ISO 9001 QMS standard and its development process.
• Identify key terms used within ISO 9000:2015 QMS.
• Understand the intent and specific requirements of ISO 9001:2015.
• Determine evidence needed to demonstrate compliance with ISO 9001:2015.
• Apply the process approach and PDCA methodology in practice.
• Evaluate documented information essential for ISO 9001:2015.
• Conduct audits effectively, preparing for and understanding how to audit within the context of the auditee's organizational situation.

Prerequisites:

To fully participate in this course, please bring your own copy of the ISO 9001:2015 Quality Management Systems – Requirements.

Course Format and Materials:

• Instructor-led, Virtual Course: Engage in a hands-on experience from the comfort of your home or workplace. No travel necessary!
• Digital Course Content: Access all materials electronically.

Who Should Attend:

This course is designed for a diverse audience:

• Students eager to learn about quality management.
• All Employees looking to understand how ISO 9001 impacts their roles.
• Top Management/Leaders who need to guide their organizations toward quality excellence.
• Quality Assurance and Quality Control Managers/Employees responsible for implementing and maintaining QMS.
• Quality Auditors seeking to improve their auditing skills.
• Individuals with an analytical mindset who are interested in the principles of quality management.
• New Business Owners and Entrepreneurs aiming to integrate QMS into their business operations from the outset.

Conclusion:

This introductory course is a stepping stone to understanding and implementing the ISO 9001:2015 Quality Management System. It provides you with the knowledge and tools you need to navigate through the complexities of quality management, enhance your organization's performance, and achieve continuous improvement. Join us and take the first step towards mastering the ISO 9001 standard! 🚀