Use business analysis techniques to identify a business pain point, find its root cause, and sell the value of fixing it

Identify & Define the Problem with Business Analysis

Name: Methodical Problem Identification via Case Study
Rating: 7.4

InstructorThe BA Guide | Jeremy Aschenbrenner

Duration3h 37m

Students63.6K

Rating4.6 (22.3K)

Methodical Problem Identification via Case Study

Strengths

Case Study Application

A recurring 'Bob's Towing' example demonstrates technique selection, interview preparation, and project proposal creation.

Practical Tooling and Templates

The course provides specific documentation templates for observation and interview techniques, alongside a student workbook.

Structured Instructional Clarity

Instruction is characterized by digestible video lengths and a clear, step-by-step progression through the business analysis process.

Limitations

Limited Methodology Breadth

One signal suggests a lack of detail regarding information gathering within specific frameworks like Agile, Scrum, or Waterfall.

Best suited to

Aspiring Business Analysts
Professionals seeking structured problem-solving techniques
Learners who prefer case-study-led instruction

Less suited to

Those requiring depth in Agile or Scrum frameworks
Learners looking for broad project management methodologies

Comidoc Score

7.4/10

Recommended

Defined audience

Comidoc verdict

The instruction focuses on the foundational stages of business analysis: identifying pain points and defining root causes. By utilizing a running case study, the lessons move from theoretical techniques like the Five Whys to practical outputs such as project proposals.

The primary strength lies in its structured approach to technique-specific documentation and knowledge validation through quizzes. This makes the content highly accessible for those new to the field. However, the curriculum focuses heavily on these specific analytical tools rather than broader organizational frameworks.

Aspiring or entry-level business analysts who need a clear, step-by-step methodology for problem identification and documentation will find this most useful.

Score breakdown

Curriculum depth: 8.0
Applied learning: 8.0
Clarity & experience: 8.0
Currency & reliability: 5.0
Audience fit: 6.5

Editorial course preview

What the public course preview actually shows

These 3 complementary views highlight concrete, legible examples from the course presentation.

A diagram titled Identify and Define the Problem showing a five-step process flow with icons for Identify the Problem, Root Cause Analysis, Determine Value, Create a Project Prop — Preview 1 of 3
This diagram outlines a five-step methodology to identify and define problems, progressing from initial identification through root cause analysis, value determination, proposal creation, and final approval.

Preview 2 of 3

This image displays the cover page of a downloadable student workbook for the Business Analysis Process Series, provided by The BA Guide as supplementary course material.