Learn to Write Your Own Asterisk VOIP Dialplans and Queues

Learn how to read and write your own Asterisk dialplan configurations for auto attendant menus and call center queues
4.51 (272 reviews)
Udemy
platform
English
language
Network & Security
category
instructor
Learn to Write Your Own Asterisk VOIP Dialplans and Queues
2 299
students
4 hours
content
Sep 2015
last update
$49.99
regular price

Why take this course?

🚀 Course Headline: Master Asterisk Dialplans & Queues - Write Your Own VOIP Solutions!


👋 Welcome to the Learn to Write Your Own Asterisk VOIP Dialplans and Queues Course with Jon Manning!

Are you ready to dive into the world of telephony and take control of your Asterisk system? Whether you're a beginner or an experienced admin, this course will guide you through the process of creating and customizing your very own Asterisk dialplans and call center queues. 📞

Why Take This Course?

  • Dialplan Mastery: Learn to read and write your own Asterisk dialplans from scratch.
  • Auto Attendant Builder: Create an auto attendant without the guesswork.
  • Custom Greetings: Produce your own custom recordings to personalize your auto attendant greetings.
  • Call Center Queues: Set up dynamic call center queues that can adapt to your business needs.
  • ACD Configuration: Configure ACD for efficient distribution of inbound calls.

Course Curriculum Highlights:

  • 📚 Asterisk Fundamentals: Get a solid understanding of how Asterisk works and its key components.
  • 🔧 Dialplan Creation: Learn the syntax and structure of dialplans, including contexts, extensions, and priority setup.
  • 🎶 Custom Recordings: Discover how to record your own greetings to give your auto attendant a unique touch.
  • 🤖 Queue Management: Understand the complexities of setting up and managing queues with Asterisk applications.
  • 📱 Testing & Debugging: Write, test, and debug your own dialplan changes with real-time feedback.
  • 🛠️ Real-World Applications: Apply what you've learned in hands-on projects to ensure you can implement these skills in a real-world scenario.

What You Will Learn:

  • How to read and write dialplans for both simple and complex call flows.
  • The process of building an auto attendant with different options and destinations.
  • How to create and manage call center queues, including agent states and queue strategies.
  • The setup and configuration of ACD to ensure inbound calls are routed efficiently and professionally.
  • Tips and best practices for maintaining and optimizing your Asterisk dialplans over time.

Who This Course Is For:

This course is designed for anyone looking to expand their knowledge and skills with Asterisk, including:

  • IT professionals managing VOIP systems.
  • Business owners wanting to improve their call handling processes.
  • Telecom enthusiasts eager to understand the inner workings of VOIP telephony.
  • System administrators tasked with deploying and maintaining Asterisk installations.

Prerequisites:

Before taking this course, you should have a basic understanding of Linux commands and a working Asterisk installation (either on a server like Debian or an embedded system like AstLinux).

Get Ready to Transform Your VOIP System!

Join Jon Manning in this comprehensive journey through the complexities of Asterisk dialplans and queues. With hands-on practice and expert guidance, you'll be crafting your own efficient, scalable, and user-friendly phone systems in no time. 🌟

Enroll now and embark on a path to becoming an Asterisk expert today!

Course Gallery

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Screenshot 1Learn to Write Your Own Asterisk VOIP Dialplans and Queues
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533036
udemy ID
20/06/2015
course created date
14/09/2020
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