AI-Powered Customer Experience (CX)

AI-Powered CX: Master Customer Journey, Generative AI, User Research & Onboarding for unmatched experiences.
Udemy
platform
English
language
Marketing Fundamentals
category
MTF Institute of Managem
instructor
AI-Powered Customer Experience (CX)
0
students
10 hours
content
Jun 2025
last update
$44.99
regular price

What you will learn

Map end-to-end customer journeys and spot high-impact CX touchpoints with data-driven frameworks.

Build AI-powered personalization (chatbots, recommenders) that lifts engagement, loyalty, and revenue.

Apply user-psychology insights to craft friction-free, emotionally resonant experiences that delight.

Transform raw support, sales, and feedback data into clear CX dashboards and ROI-backed stories.

Master CX principles: Understand core CX concepts, frameworks, segmentation, journey mapping, VoC, and emotional design.

Leverage Generative AI: Apply AI for personalized content, chatbots, recommendations, and product innovation in CX.

Strategize AI in CX: Develop AI strategies, assess ethical implications, and explore future trends in AI-powered CX.

Course Gallery

AI-Powered Customer Experience (CX) – Screenshot 1
Screenshot 1 – AI-Powered Customer Experience (CX)
AI-Powered Customer Experience (CX) – Screenshot 2
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AI-Powered Customer Experience (CX) – Screenshot 3
Screenshot 3 – AI-Powered Customer Experience (CX)
AI-Powered Customer Experience (CX) – Screenshot 4
Screenshot 4 – AI-Powered Customer Experience (CX)

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6665295
udemy ID
11/06/2025
course created date
15/06/2025
course indexed date
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