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Course topic

  1. Topics
  2. Marketing
  3. CRM Strategy

CRM Strategy

Also indexed asCRM Roadmap · CRM Business · CRM Logic

Understand how to align CRM product features with business needs and marketing objectives.

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Topics related to CRM Strategy

  • 01Salesforce Platform150
  • 02Offline Marketing8
  • 03Customer Lifetime Value (LTV)9
  • 04Product Planning12
  • 05Service Excellence13
  • 06Handling Complaints17
  • 07Data Entry Mastery61
  • 08Salesforce Administration79
  • 09Customer Retention & Loyalty114
  • 10Customer Experience (CX) Mgmt144