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Course topic

  1. Topics
  2. Business
  3. Handling Complaints

Handling Complaints

Also indexed asComplaint Management · Resolving Issues

Master the art of managing angry customers and resolving complaints effectively to maintain brand loyalty.

Courses indexed
17
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2

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Service Management and Complaint Handling
Instructor Prof Robert Ebo Hinson
Prof Robert Ebo Hinson
1 course
English
Service Management and Complaint Handling

Service Management and Complaint Handling

(4.15 with 498 reviews)
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5.9K
students
2.0 hours
content
Apr 2020
updated
FREE
Customer Service Excellence Training
Instructor Dr. Stacy vC (PhD)
Dr. Stacy vC (PhD)
1 course
English
Customer Service Excellence Training

Customer Service Excellence Training

(3.83 with 6 reviews)
59
students
54 minutes
content
Dec 2025
updated
FREE

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Topics related to Handling Complaints

  • 01Customer Satisfaction41
  • 02Customer Support Skills136
  • 03Service Excellence13
  • 04Quality Management System198
  • 05Customer Experience (CX) Mgmt144
  • 06Conflict Resolution286