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Course topic

Customer Journey Maps

  1. Topics
  2. Business
  3. Customer Journey Maps
Also indexed asJourney Mapping · Service Blueprinting · Customer Touchpoints

Deep dive into creating detailed Customer Journey Maps (CJM) to identify pain points and opportunities.

  1. Topics
  2. Business
  3. Customer Journey Maps
Also indexed asJourney Mapping · Service Blueprinting · Customer Touchpoints
Courses indexed
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B端体验设计实战系列课：如何梳理复杂的B端客户旅程
Instructor 三节课 sanjieke
三节课 sanjieke
1 course
Simplified Chinese
B端体验设计实战系列课：如何梳理复杂的B端客户旅程

B端体验设计实战系列课：如何梳理复杂的B端客户旅程

6
students
50 minutes
content
Aug 2023
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$14.99
Product Development & Customer Experience Management Diploma
Instructor MTF Institute of Management, Technology and Finance
MTF Institute of Management, Technology and Finance
1 course
English
Product Development & Customer Experience Management Diploma

Product Development & Customer Experience Management Diploma

(4.55 with 107 reviews)
11.6K
students
3.1 hours
content
Oct 2024
updated
$17.99

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