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Course topic

  1. Topics
  2. Business
  3. Customer Effort Score

Customer Effort Score

Also indexed asCES · Customer Effort · Effort Score

Understand Customer Effort Score (CES) to reduce friction and improve the ease of customer interactions.

Courses indexed
1
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Métricas de CX - Pesquisas de Satisfação e Recomendação
Instructor Patrícia Godoy Vicente
Patrícia Godoy Vicente
1 course
Portuguese
Métricas de CX - Pesquisas de Satisfação e Recomendação

Métricas de CX - Pesquisas de Satisfação e Recomendação

(4.53 with 45 reviews)
94
students
55 minutes
content
Dec 2023
updated
$14.99

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Topics related to Customer Effort Score

  • 01RADIUS & NPS Configuration5
  • 02Satisfaction & Metrics6
  • 03Customer Surveys13
  • 04Customer Experience (CX) Mgmt139