ServiceNow Certified Administration For Beginners

🌟 Welcome to ServiceNow Certified Administration For Beginners! 🚀

🏆 [Course Updated]

• How to request the latest Washington DC® release of Service Now instance (Lecture4): Get ready to navigate through the process of updating your Service Now instance with ease.
• The Now Platform Washington DC® release upgrade kit is here. (Lecture 3): Dive into the world of upgrades and keep your ServiceNow platform at its latest and most effective version.

📘 Course Description: This course is crafted for beginners who are eager to explore and master the core fundamentals of the ServiceNow platform. With a hands-on approach, we cover essential implementation and system administration functions in your own instance. You'll learn to perform fundamental administration and configuration tasks, including:

✅ Create new applications and modules to establish a structured information hierarchy tailored to your organization's needs. ✅ Manage users, groups, and roles, ensuring that the right people have access to the appropriate resources. ✅ Customize forms and fields to target the specific roles and groups within your company. ✅ Define Service Level Agreements (SLAs), notifications, and reports, enabling you to track performance and meet service commitments. ✅ Interact with the ServiceNow Knowledge Base, leveraging its full potential for your company's benefit. ✅ Implement Application Security by utilizing high security settings and access controls to safeguard your data. ✅ Populate the Configuration Management Database (CMDB) by defining Configuration Items (CIs) according to your company's specifications. ✅ Transfer data in and out of an instance using update sets, import sets, and transform maps for seamless transitions. ✅ Build Service Catalog items and variables, and apply workflows to streamline processes within your organization.

This course features a practical approach with hands-on tasks and key resources pertinent to the exam. While theory is important, this course emphasizes demonstration of concepts in a real-world context.

👥 Who Should Attend: This course is tailored for beginners with 0‑3 months of experience into a new deployment. If you're looking to gain expertise in the ServiceNow platform and are ready to dive into hands-on learning, this is the perfect place to start.

📚 Exam Prerequisites: There are no specific programming language requirements for this exam. Aspiring candidates should have industry experience with database concepts, system management, some knowledge of IT Help Desk processes, and familiarity with incident, problem, and change workflows. Three to six months of experience using and maintaining an instance in Service Now is recommended.

🧩 Exam Structure: The exam consists of 60 questions and must be completed within a 90-minute period. The table below outlines the knowledge domains measured by this exam and their respective question representation percentages:

| Learning Domain | Percent of Exam | |--------------------|-------------------| | Describe and Use the System Information Architecture | 25% | | Administer Users and Define Application Security | 15% | | Monitor, Communicate, and Report on Activity | 15% | | Implement Self-Service and Automation | 30% | | Configure and Maintain Service Now through Update Sets and Upgrades | 15% | | Total | 100% |

🎉 Join thousands of other students and share valuable experience and projects! By enrolling in this course, you'll join a community of learners who have transformed their careers, created second incomes, or added critical new skills to their tool kits. Our graduates are earning six-figure salaries as web developers and freelancing with high scaled projects.

🛠️ Ready to open new doors and become a smart, in-demand ServiceNow platform expert? Embark on this journey with us and unlock the potential of Enterprise Cloud Computing with ServiceNow Certified Administration For Beginners! 🌟

See you in class, Syed Raza, Team ClayDesk, and our team of co-instructors. Let's embark on this exciting learning adventure together! 🚀✨