ServiceNow platform for beginners who would like to become Certified ServiceNow Administrator. Learn core fundamentals
InstructorAli BokhariInstruction provides a steady pace and clear explanations of core services and platform concepts.
The curriculum includes specific resources for the Certified System Administrator exam, including a practice exam and specification documentation.
Editorial course preview
These 4 complementary views highlight concrete, legible examples from the course presentation.
This slide outlines the ServiceNow Certified Systems Administrator exam structure, detailing the 60-question format and the specific percentage weighting for each learning domain.
This interface displays the structured curriculum for a ServiceNow certification course, detailing modules on platform administration, user interfaces, and workflows.
This image displays the ServiceNow workflow editor interface, featuring a visual diagram that maps out an approval process with distinct logic branches and decision nodes.
This image displays the ServiceNow ITSM dashboard interface, featuring key performance indicators for incidents opened today alongside a detailed breakdown of incident states.
Despite updates for the Yokohama release, instructional content frequently references much older versions of ServiceNow. One signal from late 2025 notes that while the update label is present, the video material still references a version from several years prior; this update label does not prove a correction to the core videos.
Despite updates for the Yokohama release, instructional content frequently references much older versions of ServiceNow. One signal from late 2025 notes that while the update label is present, the video material still references a version from several years prior; this update label does not prove a correction to the core videos.
The curriculum aligns with the goal of beginner administration, though versioning issues may impact its utility for new users.
