Facilitation Mastery: Unlock Your Scrum Master Potential
Scrum Masters - These Essential Facilitation Skills And Techniques Will Transform Your Leadership and Scrum Team Success
4.63 (235 reviews)
1 091
students
2.5 hours
content
May 2025
last update
$59.99
regular price
What you will learn
Understand the concept of facilitation in the context of agile teams.
Learn the role of the Scrum Master and Agile Coach in facilitation.
Recognize when facilitation is needed and when it may not be required.
Measure the effectiveness of facilitation
Explore techniques for fostering communication and collaboration within agile teams.
Recognize the significance of active listening in Scrum Master facilitation.
Foster empathy, trust, and open communication through active listening.
Develop the skill of asking open-ended questions to encourage meaningful dialogue.
Embrace content-neutrality for effective facilitation.
Prioritize owning the process, not the content itself.
Refrain from imposing solutions and making decisions, allowing the team to take ownership.
Cultivate trust, respect, and empathy among team members.
Create an atmosphere where team members can express their ideas and thoughts freely.
Employ various facilitation tools such as "5 Whys," "Brainstorming," "Prioritization Matrix," "Pros and Cons list," "Open-ended questions," and "Dot Voting".
Utilize a structured problem-solving framework (7 Stages)
Identify common reasons for conflicts, including diverse perspectives, communication issues, and external pressures.
Acknowledge that ignoring conflicts can lead to escalation and potential issues.
Learn effective conflict management
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5586590
udemy ID
30/09/2023
course created date
30/10/2023
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