Root Cause Analysis and the 8D Corrective Action Process

A Comprehensive Approach to Problem Solving: Analysis, Containment, and Permanent Corrective Action

4.59 (5791 reviews)

Udemy

platform

English

language

Operations

What you will learn

Root Cause Analysis

The 8D Corrective Action Process

Quantitative tools such as Capability Analysis, Control Charts, MSA, Regression Analysis and more

Qualitative tools such as 5 Why, Concentration Diagrams, Cause and Effect Diagrams and more

Corrective action strategies including andon, shifting means, correlating process and product variables, poke yoke and much more

Control charts and their interpretation

Cross-functional team building

Seven basic tools of quality control

Course Gallery

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Comidoc Review

Our Verdict

This course does an excellent job presenting the Root Cause Analysis (RCA) methodology and 8D Corrective Action process. It delivers comprehensive coverage using relatable, real-world examples; providing a solid foundation for professionals in regulated industries or requiring root cause analysis skills.\n\nAlthough there are opportunities to refine select course aspects such as audio consistency, this offering remains an exceptional knowledge base for implementing quality control techniques and tools.

What We Liked

Comprehensive coverage of Root Cause Analysis (RCA) and the 8D Corrective Action process, including quantitative and qualitative tools, correlating process and product variables, and control charts.
Real-world examples from the instructor's workplace enhance understanding and applicability of RCA concepts, making it a valuable class for professionals seeking to implement these methods in their careers.
Detailed explanations, walkthroughs, and diagrams support students in mastering various tools and implementing action plans. The additional section on reference books offers further learning opportunities.

Potential Drawbacks

A few students mentioned minor audio issues near the end of the course that could be addressed for better consistency.
While some learners appreciated the basic use of Excel, others suggested a final exam and capstone project to help reinforce learning and reveal areas requiring further review.
Given the advanced nature of RCA, this content might present limitations in manufacturing facilities where non-Quality personnel aren't spreadsheet inclined.