Hotel Management - Foundation Course for Hotel Managers

Course Title: Hotel Management - Foundation Course for Hotel Managers

Course Headline: Learn Hotel Management from Industry Expert Bijoy Sengupta (Marriott | Accor | FRHI | RateTiger)

📘 Course Description:

Dive into the world of hotel management with our comprehensive online course crafted for both seasoned hoteliers and those aspiring to join this dynamic industry. Bijoy Sengupta, a distinguished figure with extensive experience from leading hospitality brands, is your guide through this journey. He brings to the table a wealth of knowledge and firsthand insights that are crucial for success in today's competitive hospitality landscape.

Why Take This Course?

• Industry-Relevant Content: Tailored for hotel owners, operators, and managers at all levels, from independent hotels to large chains.
• Real-World Experience: Learn from the real-life experiences of an expert who has worked with top hospitality brands like Marriott, Accor, FRHI, and RateTiger.
• Actionable Insights: Understand the day-to-day operations and strategic responsibilities of a hotel general manager.
• Career Advancement: Position yourself for growth by mastering the essentials of hotel management.
• Entrepreneurial Focus: Ideal for those looking to establish their own hospitality ventures, offering an overview of sustainable hotel operations.

What You Will Learn:

• Hotel Operations Fundamentals: Gain a solid understanding of the core responsibilities and tasks managed by a general manager.
• Strategic Management: Explore the strategic planning and decision-making processes that drive successful hotel management.
• Daily Operations: Discover what a typical day looks like for a hotel general manager, and how to effectively manage your time and resources.
• Guest Satisfaction & Experience: Learn the importance of guest satisfaction and how to consistently deliver exceptional service.
• Financial Management: Understand the key financial metrics that impact hotel profitability and learn strategies to optimize revenue.

Course Breakdown:

• Module 1: Introduction to Hotel Management

  • Overview of the hospitality industry
  • The role of a general manager
  • Key performance indicators (KPIs) and how they drive decision-making

• Module 2: Daily Operations & Efficiency

  • Effective resource management
  • Team management and leadership
  • Handling guest relations and complaints

• Module 3: Financial Acumen for Hotel Managers

  • Understanding hotel finances
  • Revenue optimization strategies
  • Cost control and budgeting

• Module 4: Strategic Planning & Development

  • Long-term planning for hotel operations
  • Brand management and positioning
  • Adapting to market trends and demand fluctuations

• Module 5: Marketing & Sales Essentials

  • Developing a marketing strategy for your hotel
  • Utilizing technology and online platforms for sales growth
  • Building guest loyalty and retention

By the end of this course, you'll have a comprehensive understanding of what it takes to manage a successful hotel. Whether you're aiming to enhance your career or prepare for a management role, this foundation course will equip you with the knowledge and skills necessary to excel in the hospitality industry.

🎉 Enroll now to embark on your journey to becoming a hotel management expert with insights from an industry leader! 🎓