How to Build Trust, Rapport, and Connection with (Almost) Anyone to Get More Done
InstructorDeborah Grayson RiegelThe curriculum provides specific mental models, such as the s3 V’s of communication and the 5 C’s of effective feedback, to guide interpersonal interactions.
Instruction includes role-play segments covering diverse scenarios like career goal discussions, listening skills, and managing negative team members.
Editorial course preview
These 2 complementary views highlight concrete, legible examples from the course presentation.
A presentation slide displaying a numbered list of four conversation topics against a blurred gray background with a blue corner graphic
A presentation slide on a blurred background lists three behavioral skills: being mindful of intentions, willing to flex approach, and skillful in evaluating impact.
One signal from before the displayed update suggests that self-evaluation components may feel rushed, particularly for those attempting to complete the course on mobile devices; note that the update label does not prove a correction of this pacing.
The curriculum aligns well with the stated goals of professionals seeking to improve workplace communication.
