How to Build Trust, Rapport, and Connection with (Almost) Anyone to Get More Done
InstructorDeborah Grayson Riegel
Free
Editorial course preview
These 2 complementary views highlight concrete, legible examples from the course presentation.
A presentation slide displaying a numbered list of four conversation topics against a blurred gray background with a blue corner graphic
A presentation slide on a blurred background lists three behavioral skills: being mindful of intentions, willing to flex approach, and skillful in evaluating impact.
The curriculum provides specific mental models, such as the s3 V’s of communication and the 5 C’s of effective feedback, to guide interpersonal interactions.
Instruction includes role-play segments covering diverse scenarios like career goal discussions, listening skills, and managing negative team members.
One signal from before the displayed update suggests that self-evaluation components may feel rushed, particularly for those attempting to complete the course on mobile devices; note that the update label does not prove a correction of this pacing.
The curriculum aligns well with the stated goals of professionals seeking to improve workplace communication.