A Practical Introduction to Workplace Conflict Management for Managers and Supervisors
InstructorMike ClaytonInstruction covers specific management models, including the Thomas-Kilmann Model for conflict handling modes.
Editorial course preview
These 3 complementary views highlight concrete, legible examples from the course presentation.
The presenter stands beside a whiteboard that displays the lesson title 'The sources of conflict and why it arises', introducing the topic.
The presenter is shown with the large text 'Deloitte.' overlaid across the screen, visually establishing professional credibility.
The presenter addresses the viewer from the foreground while a team of professionals collaborates over paperwork in the background, illustrating a workplace setting.
The course includes practical self-assessment exercises and a conflict log to record observations, successes, and struggles.
One signal suggests the content relies heavily on concepts without providing enough concrete examples or diverse case studies. This review was created before the displayed update date, and while an update label is present, it does not prove a correction has been made.
The curriculum aligns with the target audience of managers through practical workplace application and self-reflection tools.
