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Course topic

  1. Topics
  2. IT & Software
  3. IT Incident Management

IT Incident Management

Also indexed asincident resolution · service desk · it service management

Master practices for identifying, analyzing, and resolving IT incidents to restore normal service operations.

Courses indexed
61
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4

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SOC: Introducción a las Operaciones de Seguridad en empresas
Instructor Alvaro Chirou
Alvaro Chirou
1 course
Spanish
SOC: Introducción a las Operaciones de Seguridad en empresas
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56 left

SOC: Introducción a las Operaciones de Seguridad en empresas

(4.49 with 321 reviews)
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14.0K
students
3.9 hours
content
Sep 2025
updated
$17.99$0
Duty of candour; guidance
Instructor Deborah Casey
Deborah Casey
1 course
English
Duty of candour; guidance

Duty of candour; guidance

263
students
56 minutes
content
Sep 2021
updated
FREE
NOC Technician Fundamentals
Instructor Malik Girondin
Malik Girondin
1 course
English
NOC Technician Fundamentals

NOC Technician Fundamentals

(4.29 with 167 reviews)
2.1K
students
53 minutes
content
Jun 2023
updated
FREE
Big Data Infra Admin 101: Ticket based learning Remote Roles
Instructor Shivgan Joshi
Shivgan Joshi
1 course
English
Big Data Infra Admin 101: Ticket based learning Remote Roles

Big Data Infra Admin 101: Ticket based learning Remote Roles

(4.63 with 4 reviews)
745
students
48 minutes
content
Nov 2024
updated
FREE

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Topics related to IT Incident Management

  • 01IT Service Management (ITSM)118
  • 02ISACA CISM Certification13
  • 03Desktop Support Engineering27
  • 04ISACA CISM Certification14
  • 05IT Operations & Support63
  • 06Basic IT Support59
  • 07IT Risk Management114
  • 08Service Level Agreements7
  • 09ITIL Best Practices7
  • 10Lessons Learned Process8