Professional Diploma in Customer Relationship Management CRM

Professional Diploma in Customer Relationship Management CRM by MTF Institute
4.32 (547 reviews)
Udemy
platform
English
language
Management
category
MTF Institute of Managem
instructor
Professional Diploma in Customer Relationship Management CRM
18 925
students
1 hour
content
Sep 2024
last update
$13.99
regular price

What you will learn

Business Principles of Customer Relationship Management

Multichannel Sales, Service, Marketing and Business Management

Business principles of implementation of oCRM tools (Microsoft Dynamics 365 (CRM), Oracle Siebel CRM, Salesforce)

Sales Management

Service and claims Management

Cross-sale and up-sale

Digital Channels building

Examples from Consumer Lending, Mortgage and other produc-lines of Retail Business

Course Gallery

Professional Diploma in Customer Relationship Management CRM – Screenshot 1
Screenshot 1 – Professional Diploma in Customer Relationship Management CRM
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5817384
udemy ID
12/02/2024
course created date
13/02/2024
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