Problem Solving Is The Core Activity of Continuous Improvement that Every Team Member Should Know
InstructorLawrence M. MillerEditorial course preview
These 2 complementary views highlight concrete, legible examples from the course presentation.
An instructor points to a visual model of continuous improvement, featuring the PDCA cycle and a staircase metaphor for progressing from current conditions to future challenges.
This slide introduces the course instructor, Lawrence M. Miller, highlighting his 45 years of coaching experience and displaying covers of his eleven books on leadership and lean culture.
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The curriculum provides specific instruction on visual and analytical tools including Fishbone diagrams, Affinity Diagrams, and Pareto Analysis.
Instruction covers the PDCA cycle and A3 thinking steps to facilitate systematic problem-solving.
The course incorporates specific practice exercises following key concept introductions such as Brainstorming, PDCA, and A3.
Learner signals suggest the content may feel more suited to administrative or command staff than field-based roles.
The curriculum aligns with lean management goals, but signals indicate a mismatch for certain professional roles.