IT & Technical Support Guide to Helpdesk, Desktop & Servers
Learn about the different levels of IT technical support, from service desk to infrastructure / server technical support
4.16 (1221 reviews)
22 923
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33 mins
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May 2025
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$13.99
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What you will learn
The different levels of IT support and how they relate to each other
Service Level Agreements (SLAs) and how they are applied in real-world situations
How to set a secure password
Assessing user ability when dealing with incoming service requests
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3184048
udemy ID
29/05/2020
course created date
08/06/2020
course indexed date
Angelcrc Seven
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