IT & Technical Support Guide to Helpdesk, Desktop & Servers

Learn about the different levels of IT technical support, from service desk to infrastructure / server technical support
4.16 (1221 reviews)
Udemy
platform
English
language
Other
category
instructor
IT & Technical Support Guide to Helpdesk, Desktop & Servers
22 923
students
33 mins
content
May 2025
last update
$13.99
regular price

What you will learn

The different levels of IT support and how they relate to each other

Service Level Agreements (SLAs) and how they are applied in real-world situations

How to set a secure password

Assessing user ability when dealing with incoming service requests

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Related Topics

3184048
udemy ID
29/05/2020
course created date
08/06/2020
course indexed date
Angelcrc Seven
course submited by
IT & Technical Support Guide to Helpdesk, Desktop & Servers - Coupon | Comidoc