Diving Customer Service & KYC Compliance with AI & Chatbots
Customer Service | AI Chatbots | KYC & AML | Customer Support | Customer Experience | Problem-Solving | CRM
4.50 (1 reviews)
1 729
students
3 hours
content
May 2025
last update
$44.99
regular price
What you will learn
Uncover the fundamentals of world-class customer service and identify diverse customer needs.
Master the art of professional greetings and global customer service best practices.
Handle challenging customer interactions with confidence and turn complaints into loyalty.
Ensure regulatory compliance with a solid understanding of KYC (Know Your Customer).
Strengthen business integrity through Customer Due Diligence (CDD) and Anti-Money Laundering (AML) protocols.
Leverage ChatGPT to automate FAQs, draft emails, and deliver efficient, AI-powered customer support.
Explore how AI and chatbots have reshaped productivity and customer satisfaction.
Sharpen critical problem-solving skills essential for every frontline support professional.
Build and personalize your own GPT model for optimized customer engagement.
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6634699
udemy ID
25/05/2025
course created date
27/05/2025
course indexed date
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