Customer Retention Strategies

Magnetically retain existing customers and boost your career the smart way with a proven approach to training.
4.00 (22 reviews)
Udemy
platform
English
language
Strategy
category
Management Study Guide
instructor
Customer Retention Strategies
298
students
31 mins
content
Oct 2024
last update
$13.99
regular price

What you will learn

No prior knowledge is necessary.

Explain What is Customer Loyalty

Describe the Drivers of Customer Loyalty

Describe the Drivers of Customer Loyalty

Explain What is Customer Satisfaction

Explain Attrition and Silent Attrition

Describe the Various Customer Retention Strategies

Explain the Determinants of Customer Retention

Explain Methods and Tools for Customer Retention

Explain Principles of Retention Management

Explain What is Customer Lifetime Value (CLV)

Explain the Need of Relationship with Customers

Explain How to Use Strategic CRM for Retention

Explain the Myths of Customer Retention

List the Challenges of Customer Retention

Course Gallery

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Related Topics

1913652
udemy ID
15/09/2018
course created date
07/10/2021
course indexed date
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