Behavioral and Disciplinary Issues Resolution(HRCI-PHR/SPHR)

🎓 Course Title: Behavioral and Disciplinary Issues Resolution (HRCI-PHR/SPHR)

Course Headline: Course 17 of 20 in The Human Resources Certification Program (HRCI - PHR/SPHR)

Introduction to Employee and Labor Relations

The Employee and Labor Relations: Behavioral and Disciplinary Issues and Resolution course is the 17th of 20 courses developed as part of the Human Resources Certification Program. This comprehensive course dives into the complexities of managing problematic employee behaviors, addressing performance issues, and navigating the disciplinary process with both effectiveness and legality.

Course Overview:

• Understanding Organizational Policies: Learn about the importance of well-defined policies, procedures, and work rules in maintaining a consistent and fair workplace environment. You'll explore how to establish, update, communicate, and enforce these guidelines effectively.

• Workplace Behavior Issues: Gain insights into common behavioral issues such as absenteeism and develop strategies for addressing them through performance improvement plans (PIPs). Learn the best practices for dealing with insubordination and other workplace behavior challenges professionally.

• The Disciplinary Process: Delve into the development of a discipline policy that aligns with your organization's code of conduct and ethics, while ensuring fairness and legality. Understand the importance of considering protected classes to avoid discrimination in disciplinary actions or terminations.

• Grievance and Dispute Resolution: Acquire the skills to effectively manage grievances and disputes through alternate dispute resolution (ADR) processes, and create robust performance improvement policies and procedures.

Key Learning Points:

• Topic 1: Organization Policies, Procedures, and Work Rules

  • Learn the importance of establishing clear workplace policies.
  • Understand how to update and communicate these policies effectively.
  • Discover the significance of monitoring their application for consistency.

• Topic 2: Workplace Behavior Issues

  • Explore best practices for managing behavioral issues in the workplace, including absenteeism.
  • Develop knowledge and strategies for implementing performance improvement plans (PIPs).

• Topic 3: The Disciplinary Process

  • Learn how to create a discipline policy based on your organization's standards.
  • Understand legal considerations to ensure non-discrimination in disciplinary actions.

• Topic 4: Grievance and Dispute Resolution

  • Gain skills in developing, administering, and evaluating ADR processes.
  • Learn about performance improvement policies and procedures that work effectively within your organization.

Why Take This Course?

• Practical Knowledge: Equip yourself with the practical knowledge needed to handle behavioral and disciplinary issues in a professional and lawful manner.

• Skill Development: Develop your skills in policy management, performance improvement plans, and dispute resolution to create a more harmonious workplace.

• Legal Compliance: Ensure that you are up-to-date with the legalities surrounding employee discipline and the importance of protecting against discrimination.

Ready to master the art of behavioral and disciplinary issues resolution within your organization? 🌟 Click on the “Take this course” button now and join a community of HR professionals committed to excellence in their field! Let's navigate these challenges together with confidence and expertise. See you inside the course! 🚀