Using SMS in Zoho CRM

Get critical messages to your leads and contacts via SMS
4.03 (18 reviews)
Udemy
platform
English
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Other
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instructor
Using SMS in Zoho CRM
1 068
students
1 hour
content
Sep 2021
last update
FREE
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Why take this course?


Course Title: Using SMS in Zoho CRM with Jeremy Nagel

Headline: 🚀 Unlock the Power of SMS for Enhanced Lead Engagement!

Course Description:

Are you ready to revolutionize your customer engagement and communication strategy? Using SMS in Zoho CRM is your ultimate guide to leveraging one of the most personal and effective channels for business communication: text messaging. 📱

Why SMS?

  • Email fatigue is real! Drown out the noise and reach your audience where they are most active.
  • 98% of texts are read, compared to an average of 20% for emails – this is a game-changer for your marketing efforts.

What You'll Learn:

  1. The Art of SMS Communication in the realm of Zoho CRM: We'll dive into the best practices and etiquette to ensure you respect and engage your leads effectively.
  2. Choosing the Right SMS Gateway: Learn how to select an SMS gateway that aligns with your business needs and integrates seamlessly with Zoho CRM.
  3. SMS Integration Mastery: Get hands-on experience setting up SMS workflows, automation, and templates tailored for different customer interactions.
  4. Templates & Automations: Discover how to create powerful SMS templates that resonate with your audience and automate repetitive tasks to save time.
  5. Inbound Reply Management: Learn how to handle inbound messages efficiently, turning every reply into an opportunity for engagement.
  6. Real-World Examples: We'll explore practical scenarios such as notifying customers about order readiness or sending out timely SMS blasts to large segments of your audience.
  7. Crafting Your Strategy: Develop a comprehensive plan for integrating SMS into your existing Zoho CRM system, ensuring you make the most of this powerful tool.

Who is Teaching This Course?

  • Jeremy Nagel, a seasoned expert in all things Zoho, brings his extensive knowledge to the forefront.
  • Francisco Campos, with years of experience helping Zoho customers nail their SMS integration, joins Jeremy to share their collective wisdom.

Special Insights from Smooth Messenger:

  • The course will feature examples from Smooth Messenger's SMS integration to provide you with a clear understanding of the capabilities and potential of this powerful tool.

Takeaways:

  • A deeper understanding of how SMS can be used within Zoho CRM to improve customer service and accelerate sales cycles.
  • Actionable insights on what to do (and what not to do) when incorporating SMS into your marketing strategy.
  • Practical, real-world examples that you can apply immediately to see tangible results.
  • Confidence in choosing the right SMS gateway and integration for your business needs.

Join Us on This Journey! 🌟

Whether you're a marketing guru, a sales superstar, or a Zoho CRM enthusiast, this course is designed to equip you with the skills and knowledge to harness the full potential of SMS communication. Say goodbye to unopened emails and hello to a world where your messages are not just seen but actively engaged with by your audience.

Enroll now and start your journey towards mastering SMS in Zoho CRM today! 📲✨


Course Gallery

Using SMS in Zoho CRM – Screenshot 1
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4294614
udemy ID
12/09/2021
course created date
30/09/2021
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