Uncover Cognitive Biases in the Customer Journey

Heuristics that can Increase sales and Customer Satisfaction
4.75 (14 reviews)
Udemy
platform
English
language
Marketing Fundamentals
category
Customer Experience 24/7
instructor
Uncover Cognitive Biases in the Customer Journey
189
students
36 mins
content
Apr 2022
last update
$15.99
regular price

What you will learn

Understand what heuristics and cognitive biases are

Learn why our brains use cognitive biases

Discover where cognitive biases might show up in a customer journey

Enjoy a fun guessing game during each lesson

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3810734
udemy ID
29/01/2021
course created date
04/02/2021
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