The Professional Receptionist Training Course

Learn how to become a Professional Receptionist
4.43 (328 reviews)
Udemy
platform
English
language
Career Development
category
instructor
The Professional Receptionist Training Course
726
students
2.5 hours
content
Apr 2022
last update
$29.99
regular price

Why take this course?

🎉 Welcome to "The Professional Receptionist Training Course"! 🏢

What Does a Receptionist Do? A receptionist is the linchpin of any professional environment, acting as the first point of contact and making lasting impressions on behalf of the company. 🌟 Your role goes beyond answering phones and taking messages; it's about embodying the company's ethos, ensuring smooth operations, and managing a dynamic set of tasks with grace and efficiency.

As a future professional receptionist, you'll:

  • Master Communication: Learn to communicate confidently and effectively with callers, visitors, and colleagues.
  • Boost Productivity: Discover strategies to handle your responsibilities efficiently, without sacrificing quality or service.
  • Build Relationships: Develop the skills to foster respectful and lasting relationships with clients, guests, and staff alike.
  • Handle Challenges: Gain the composure to remain calm and in control during high-pressure situations or unexpected crises.

The Professional Receptionist Profession Reception is a multifaceted role that has evolved significantly over time. It's not just about answering phones; it requires a diverse skill set, including administrative support, problem-solving, and even financial transactions like handling petty cash. This course will guide you through these responsibilities and more.

Course Outline Our comprehensive training course is structured to take you from the basics to advanced skills, ensuring you're well-prepared for any receptionist role. The course modules include:

  1. Introduction: Setting the stage for your journey into professional receptionism.
  2. The Professional Receptionist Profession: Understanding your role within the organization.
  3. Image and Style of the Professional Receptionist: Dressing for success and making a great first impression.
  4. Workplace Safety and Security: Ensuring the safety of yourself, your colleagues, and company assets.
  5. Front Office Reception Environment: Creating a welcoming atmosphere for all visitors.
  6. Business Etiquette and Ethics: Mastering the dos and don'ts in a professional setting.
  7. Front Office Communication: Communicating effectively with a variety of people.
  8. Switchboard, Telephone Etiquette, and Calls: Handling calls like a seasoned pro.
  9. Customer Service: Receiving and Assisting Visitors: Delivering top-notch service to every guest.
  10. Basic Administrative Duties and Systems: Staying organized and efficient with administrative tasks.
  11. Job Application and Interview Skills: Preparing for your next big opportunity.
  12. Conclusion: Wrapping up your course and looking forward to your new career as a professional receptionist.

Ready to Begin? 🚀 Embark on this exciting journey to become a professional receptionist. With this comprehensive training, you'll gain the confidence and skills necessary to excel in one of the most vital roles within any organization. Let's set the stage for your success – are you ready to take the first step? Enroll now and let's get started on this transformative adventure! 🎓💖

Course Gallery

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4644990
udemy ID
16/04/2022
course created date
26/09/2022
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