Amazing customer service: how to impress clients and guests

Service is not enough anymore, you need something much more powerful! Find out now what that is...
4.61 (37 reviews)
Udemy
platform
English
language
Strategy
category
Amazing customer service: how to impress clients and guests
428
students
1.5 hours
content
Aug 2021
last update
$29.99
regular price

Why take this course?

🌟 Transform Your Customer Service with Vincent Vermeulen's "Amazing Customer Service: How to Impress Clients"! 🌟


Course Headline:

Service is not enough anymore, you need something much more powerful! Find out now what that is with Vincent Vermeulen's award-winning teaching at School for Butlers and Hospitality!


Start offering amazing customer service in your company! 🚀

Vincent Vermeulen, the founder and director of one of the most renowned butler schools in the world, brings to you this comprehensive online course designed to elevate your customer service skills. If you're looking for new ways to surprise your customers and train your team to deliver exceptional experiences, then this course is an absolute must!


By the end of the course, you will have step-by-step instructions on how to integrate high-level service into your business.

We will guide you through handling different types of customers, managing expectations, and navigating difficult situations with finesse. Learn the art of perfect timing, anticipating guest needs, and providing a level of service that leaves a lasting impression.


What makes me qualified to teach you?

Vincent Vermeulen is not just any educator; he is a fourth-generation hospitality professional with over 30 years of experience. His expertise has shaped the careers of many who now serve in some of the most successful families and at the highest levels of the hospitality industry, including 5-star hotels and Michelin-awarded restaurants. Hospitality is in his DNA, and he's ready to share his knowledge with you.


Testimonials from former students:

  • “Life changing training!” - Guy Naillon
  • “Service will never be the same” - Karin Ludwig

My guarantee to You:

I'll be here for you every step of the way. If you have any questions about the course content or anything related to this topic, feel free to post a question in the course forum or send me a direct message. I am committed to your success and learning journey.


What is this "Topservice" course all about?

This complete training goes beyond the basics of service; it delves into the heart of hospitality. In this course, you will learn everything you need to know to start offering top-tier customer experiences, including:

  • Verbal and Non-Verbal Communication: Master the art of communication with guests.
  • Anticipating Guest Needs: Learn how to think ahead and make your service feel intuitive.
  • A New Way of Talking to Guests: Discover phrases and approaches that will resonate with your clients.
  • Eye for Detail: Understand the importance of observation and attention to detail.
  • Real Life Examples: See how these concepts are applied in various scenarios.
  • Engaging Delivery: Learn how to convey your service in a way that is both memorable and impactful.

So much more! Learn from a professional with over 30 years of experience who has seen it all.


Go ahead and click the enrol button, and we will see you in lesson 1!

Don't forget, we stand by our 30-day money-back guarantee should you not be completely satisfied with the course for any reason. Enroll now and take the first step towards offering customer service that truly impresses clients! 🏆

Course Gallery

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1663084
udemy ID
25/04/2018
course created date
09/04/2020
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