Tactics for Tackling Difficult People in Life and Work

🌟 Tactics for Tackling Difficult People in Life and Work 🌟

Course Instructor: Barry Winbolt MSc

Overview:

This course is a game-changer for anyone who has ever encountered difficult people in their personal or professional life. Whether you're navigating the complexities of workplace dynamics or facing challenging interactions at home, this 90-minute journey will equip you with the skills and understanding necessary to handle even the most perplexing situations with confidence.

What You'll Learn:

Through video demonstrations and insightful lectures, you'll discover how to:

• Recognize seven common 'difficult' character types.
• Understand the patterns in their behaviour.
• Prepare yourself to respond effectively.
• Enhance your ability to handle difficult interactions more often than not.

Course Structure:

The course is broken down into 12 video lectures, totaling approximately 50 minutes of video content. Accompanying downloadable materials will guide you through practical exercises to reinforce the skills learned. For a deeper dive, a reading list is also provided for further study.

• Lecture Pace: We recommend taking a break between each lecture to ensure you fully absorb the information and understand how to apply it in your daily life.

Who This Course Is For:

If any of the following scenarios resonate with you, this course is tailor-made for your needs:

• Professional Challenges: You're dealing with challenging behaviour at work or struggling to communicate effectively with colleagues.
• Personal Relationships: You find yourself in conflict or feeling overwhelmed by a partner, ex-partner, or family member.
• Social Interactions: You've encountered someone who consistently insults or manipulates you.

Key Takeaways:

By the end of this course, you will:

• Be equipped with a new understanding and four key skills of self-empowerment.
• Learn to navigate difficult encounters with more clarity and confidence.
• Gain practical tools and techniques for managing and resolving conflict.

About the Instructor:

Barry Winbolt MSc is a seasoned relationship consultant, mediator, and writer with over 25 years of experience in the field of working relationships, communication skills, and personal development. His workshops are known for their relevance and the practical skills they impart.

Your Journey to Mastery:

This course is designed to help you master the art of handling difficult people by:

• Identifying the types of difficult behaviour.
• Understanding the underlying causes and motivations.
• Developing strategies and techniques to manage these interactions effectively.
• Practicing the skills learned through downloadable materials and exercises.

Embark on this transformative learning experience today and take the first step towards confidently navigating difficult people in life and work. 🤝💪