Supply Chain and Operations Performance

🌟 Course Title: Supply Chain and Operations Performance

🎓 Headline: Driving Business and Operational Excellence through Supply Chain Management in Industry & Manufacturing

Introduction: Are you ready to master the art of Supply Chain and Operations Management? Our comprehensive online course, led by industry expert Laurence Gartside, is designed to transform your understanding and impact on business operations. Whether you're in manufacturing, services, or industrial production, this MBA-style course will equip you with the tools and principles necessary to drive performance and business success within your organization.

Why Take This Course? 🚀

• Impact Your Business: Learn how to significantly improve your company’s operations performance.
• Leading Role: Become the go-to person in your team for supply chain and operational excellence.
• Core Competencies: Understand the essential tools, approaches, and metrics that define business operations.
• Real-World Application: Apply core principles of business operations management, strategy, design, and improvement to real-world scenarios.

Course Overview: 1. Perspective - The Big Picture 🌐

• Basics of supply chain and operations
• Business performance metrics at a high level
• Contributing to overall business financial performance
• Identifying key areas for supply chain and operational success

2. Value, Output, and Costs 💰

• Understanding output and value creation
• Identifying costs and waste in operations
• Strategies for boosting productivity and efficiency

3. Customer & Employee Experience 👥

• Measuring customer satisfaction through the "Net Promoter Score"
• Ensuring timely delivery and effective order fulfillment
• The role of employee satisfaction in operational success

4. Inventory, Investment & Capital 📈

• Managing capital employed and inventory investment
• Analyzing inventory turnover and "Days Inventory Outstanding"

5. Cash Flow 💸

• Mastering cash flow management
• Utilizing the "Cash Conversion Cycle" to measure cash flow effectively

6. Variation, Flexibility, Resilience & Risk 🔄

• Dealing with supply and demand variation
• Improving forecasting accuracy and flexibility
• Enhancing resilience and managing risks within the supply chain

7. Wider Supply Chain 🌍

• Ensuring safety, compliance, innovation, and growth in the supply chain
• Evaluating and improving customer and supplier performance
• Building strong relationships with customers and suppliers

8. Conclusion: Delivering Success in Your Supply Chain and Operations 🏆

• Applying learned skills to deliver tangible success in your operations

Instructor Profile: Laurence Gartside brings a wealth of knowledge to this course, with a master’s degree from the University of Cambridge and extensive experience as a management consultant and business operations coach. He has led major improvement projects across various industries, establishing himself as a thought leader in the field.

Who Should Enroll?

• New or aspiring managers looking to make an impact
• Ambitious engineers ready to elevate their expertise
• High flying consultants seeking to deepen their operational knowledge
• Hands-on planners and practical business analysts eager to optimize processes

Course Contents: This course is meticulously structured to take you from the basics to advanced concepts, ensuring a comprehensive understanding of supply chain and operations management.

Take Control of Your Career! 🎯 Join this transformative learning journey today and unlock your potential as a leader in business operations. With Laurence Gartside's guidance, you'll be equipped to navigate the complexities of supply chain management and drive operational excellence within your organization.

📚 Start Learning Today!
Embark on your path to operational mastery – enroll now and transform your career with the power of knowledge and expertise.