Speaking and Connecting with Customers

Why take this course?
π Course Headline: Unlock the Secrets of Customer Engagement with Emmy-Award Winner & Top LinkedIn Learning Instructor, Jessica Chen in "Speaking & Connecting with Customers" π
Your Journey to Masterful Customer Interactions Begins Here!
Are you ready to elevate your communication skills and forge deeper connections with your customers? With over 2 million viewers captivated by her communication courses, Jessica Chen, an Emmy-Award Winner, a #1 LinkedIn Learning Instructor, and the CEO of Soulcast Media, is here to guide you through every step.
This comprehensive program is meticulously crafted to equip you with all the tools necessary to effectively communicate and establish a loyal customer base. Whether it's through mastering your tone of voice, understanding the nuances of body language, or navigating video calls with confidence, Jessica's expertise will transform your communication approach.
What You'll Learn:
- Building Loyalty & Trust: Discover how to foster long-lasting relationships with your customers through strategic and empathetic communications.
- Tone of Voice & Body Language: Learn the power of non-verbal cues and vocal inflections in customer interactions.
- Video Call Mastery: Elevate your video call set up for professional and engaging presentations.
- Engaging on Video Calls: Perfect your approach to connect with customers on a personal level over video calls.
- Customer Presentations: Lead with confidence using emotional intelligence to captivate and persuade.
- Customer Meetings: Drive effective meetings that leave a lasting impression, leading to more opportunities and sales.
Course Breakdown:
- Communicating Your Why π€
- Engaging Via Body Language π§ββοΈ
- Engaging Via Tone of Voice ποΈ
- Elevating Your Video Call Set Up (Part 1) π₯οΈβ¨
- Elevating Your Video Call Set Up (Part 2) ππ
- Connecting with Customers on Video Calls π»π
- Leading Customer Presentations ππ
- Leading Customer Meetings Effectively Via Emotional Intelligence π§ π
Why Choose This Course?
- 100% Access: Enroll in the course and gain immediate access to all videos, expertly designed for easy consumption and understanding.
- Lifetime Access to Materials: Your enrollment includes permanent access to course materials, so you can revisit key concepts anytime.
- Retake the Program for Free: If we update the program or you want to refresh your memory, you can retake this course at no additional cost as long as it's offered!
Join Jessica Chen and a community of learners dedicated to honing their communication skills. Take the first step towards becoming an exceptional communicator and customer advocate today! ππβ¨
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