Servicenow ItBM /PPM/SPM

🎓 ServiceNow Certified Implementation Specialist - IT Business Management (CIS-PPM) 🚀

Course Overview:

Language: 🇬🇧 English

Welcome to the comprehensive guide for becoming a ServiceNow Certified Implementation Specialist in IT Business Management (CIS-PPM)! This course is meticulously designed to equip you with the knowledge and skills necessary to excel in the realm of Project Portfolio Management within ServiceNow.

Course Description:

ServiceNow's PPM module is a powerful tool for managing projects effectively across an organization. As a CIS-PPM certified professional, you will understand how to implement this solution, aligning it with your business objectives and ensuring its effective use through various roles and personas.

Exam Details:

• Language: English 🇬🇧
• Duration: 130 minutes (2 hours and 50 minutes)
• Exam Cost: U$300
• Retake Cost: U$75 per attempt

Exam Structure & Scope:

The exam will test your knowledge across several key areas, with a focus on implementation, configuration, and management within ServiceNow's PPM module. Here's what you can expect:

Exam Scope:

• PPM Implementation Overview: 02% (1 question)
  • Understanding the PPM framework, Business Outcome Model, and key personas.
• PPM Application Overview: 22% (13 questions)
  • Plugins, Tables & Data Models, Properties & Preferences, User & Role Administration, Group Administration.
• Idea & Demand Configuration: 21% (13 questions)
  • Configuring Ideas, Idea to Task Process Flow, Idea to Demand, Stakeholders, Assessments, and Demand Visualization Capabilities.
• Project Configuration: 21% (13 questions)
  • Project Templates, Project Workspace, Planning Console, Investment Portal, Status Reports, RIDAC.
• PPM Teamspace Configuration: 02% (1 question)
  • Teamspace Architecture, Roles & Tables, and Teamspace Configuration.
• Resource Management Configuration: 17% (10 questions)
  • Resource Allocation Workbench, State, Schedules, Calendars & Reports.
• PPM Financials: 08% (5 questions)
  • Cost Types & Fiscal Calendar, Financial Baseline & Planning Grid, Multi-Currency, Rate Model, Investment Funding.
• Time Tracking Configuration: 05% (3 questions)
  • Generate a Time Card, Categories & Policies, Rate Types.
• PPM Performance Analytics, Reporting & Dashboard: 02% (1 question)
  • Performance Analytics, Reporting, and Dashboards.

Recommended Knowledge & Education:

To ensure your success in the CIS-PPM exam, ServiceNow recommends completing the following Training Course(s) and Certification(s):

• ServiceNow Product Documentation Site 📚
• ServiceNow Fundamentals 🚀
• ServiceNow Platform Implementation ⛏️

Your Success Journey:

As you embark on this learning adventure, remember that your dedication and hard work will lead to mastery of ServiceNow's PPM module. Upon completing the course and passing the exam, you will be a certified professional, ready to streamline project management processes and drive efficiency within any organization.

We encourage you to share your journey and results with us as you progress towards certification! 🏆

Final Notes:

Good luck on your path to becoming a ServiceNow Certified Implementation Specialist - IT Business Management (CIS-PPM)! With the right preparation and commitment, you're well on your way to achieving this valuable certification. 🚀💡