Service Transition - a Jira / DEVOPS approach
Why take this course?
🎓 Service Transition Mastery with Jira & DevOps: A Modern Approach to Streamlining IT Handovers
Course Instructor: Mark Grey
🚀 Course Title: Service Transition - a Jira / DEVOPS approach
Are you tired of the chaos and confusion that come with transitioning services from development to live environments? 🤔 Are you looking for a more structured, efficient, and collaborative way to handle service transitions? If yes, then this course is exactly what you need!
Why This Course?
- Say Goodbye to Outdated Methods: Ditch the old ways of using Excel spreadsheets or outdated processes for handling service transition.
- Real-World Challenges: Understand the common issues that arise during service transitions and how to overcome them.
- Career Growth Opportunities: Get equipped with the knowledge and skills required for a successful career in service transition management.
What You'll Learn:
👨💻 1. Mindset Shift: Moving from ITIL to DEVOPS
- Understand why shifting your mindset is crucial for effective service transition.
- Explore the philosophical differences between ITIL and DevOps and how they impact your approach to service transition.
📈 2. Service Transition Overview
- Gain a comprehensive understanding of what service transition entails.
- Learn about the key elements that are essential for successful service handovers.
🔧 3. Jira Structuring for Service Transition
- Master how to set up and organize your Jira workflow for optimal service transition efficiency.
- Discover best practices for using Jira as a central tool for managing transitions from development to live environments.
🌐 4. Practical Application of the Model
- See real-world examples and case studies of how the service transition model works in practice.
- Learn from the experiences of professionals who have successfully implemented DevOps practices in their service transitions.
📑 5. Logistical Considerations
- Understand the various logistics involved in planning and executing a service transition using Jira.
- Learn how to handle potential pitfalls and ensure smooth handovers between teams.
Course Structure: This course is designed to provide you with a clear, step-by-step guide to implementing a DevOps approach to service transition using Jira. With visual explanations and practical examples, Mark Grey will lead you through the process of transforming your service transition practices.
Who Is This Course For?
- IT professionals interested in adopting a DevOps culture within their organizations.
- Project managers who oversee the transition of services from development to live environments.
- Anyone responsible for the coordination of services between different teams and departments.
Support and Engagement: After enrolling in this course, you'll have direct access to Mark Grey for any questions or support you might need. Don't hesitate to reach out – your success is our priority!
We welcome all feedback and encourage active participation throughout the course. Our goal is to ensure you gain valuable insights that will make a tangible difference in your approach to service transition.
📆 Enroll now and take the first step towards mastering service transition with Jira and DevOps! 🚀
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