Tackling sensitive workplace conversations with confidence

🎓 Course Title: Tackling Sensitive Workplace Conversations with Confidence

Course Headline: Master the Art of Navigating Delicate Topics in the Workplace - A Must-Have Skill for Managers!

Course Description:

Navigating sensitive workplace conversations can be challenging, yet it's a crucial aspect of effective management and leadership. In this comprehensive course from Skill Boosters, we delve into the strategies and insights necessary to handle delicate issues with tact, empathy, and confidence. 🗣️💫

Why This Course?

• Real-World Challenges: Learn how to address a variety of sensitive topics from bad body odour to dealing with sickness and bereavement, and even suspected substance abuse.
• Legal Considerations: Gain knowledge on common legal pitfalls to ensure your conversations stay compliant and protected.
• Expert Guidance: Benefit from the wisdom of our featured experts including Petra Venton, an Employment Law Expert, Barry Winbolt, a Psychologist and mediator, Clive Lewis, CEO of Globis Mediation, and Kate Russell, an HR Consultant.
• Proactive Management: Discover how to proactively manage difficult conversations to maintain a positive, productive work environment.

Course Highlights:

• Interactive Scenarios: Engage with original dramas that bring realistic workplace scenarios to life, allowing you to explore different approaches and outcomes.
• Actionable Insights: Learn practical steps for preparing, conducting, and following up on sensitive conversations.
• Best Practices: Understand the dos and don'ts when navigating these delicate situations.
• Confidence Building: Develop the confidence to address issues before they escalate, fostering a healthier work environment.

What You'll Learn:

• Effective Communication Techniques: Master the art of empathetic listening and clear, assertive communication.
• Understanding Legal Boundaries: Navigate sensitive topics without breaching employment law or company policies.
• Conflict Resolution Strategies: Learn how to resolve conflicts and improve employee relations with a compassionate yet firm approach.
• Building Trust: Establish and maintain trust with employees, which is essential for successful management and leadership.

Who This Course Is For:

This course is specifically designed for managers, team leaders, HR professionals, and anyone responsible for managing employees and fostering a positive work culture. 🏢🚀

By the end of this course, you'll have a robust toolkit to confidently tackle sensitive workplace conversations and contribute to a more harmonious and effective working environment. Enroll now and become the manager you always aspired to be!