The Complete Salesforce Certified Business Analyst Course

Why take this course?
🎉 Course Instructor: Mike Wheeler
🚀 Headline: Salesforce Business Analyst Certification Exam - Earn Salesforce's Newest Certification and Learn Business Analysis! 🏆
Introduction
I attained the Salesforce Certified Business Analyst Certification on its release day, July 11, 2022! Now, I want to guide you through this journey so you can also earn this prestigious certification. As a seasoned Salesforce professional with a decade of experience and the title of the best-selling Salesforce instructor in the world, I'm excited to help you master the material required for this exam.
Course Overview
This course is meticulously structured after the Salesforce Certified Business Analyst Certification Exam Guide. It is designed to provide you with comprehensive knowledge across six key areas:
- Customer Discovery
- Collaboration with Stakeholders
- Business Process Mapping
- Requirements
- User Stories
- User Acceptance
Learning Outcomes
By the end of this course, you should:
- Familiarize yourself with the Salesforce implementation lifecycle.
- Understand Salesforce environment best practices.
- Gain experience in a given industry environment.
- Master facilitation and documentation techniques.
Skills You Will Acquire
You will learn to:
- Plan discovery activities based on key stakeholders.
- Map business processes, elicit requirements, and write user stories.
- Communicate effectively with both business and technical stakeholders at all levels of the organization.
- Apply strong analytical and problem-solving skills.
Abilities You Will Develop
You will become proficient in:
- Engaging effectively with diverse audiences to maximize your impact.
- Becoming a trusted advisor with key stakeholders.
- Breaking down complex business processes into manageable steps.
- Evaluating and recommending Salesforce features as part of solution design.
What You Won't Be Expected to Do
As a candidate for this exam, you are not expected to know:
- Change management
- Managing project timelines
- Developing ROI models
- Writing custom code
- Designing technical solutions
- Ongoing administration of tools or product ownership
- Legal and compliance issues
Potential Job Roles
With the Salesforce Certified Business Analyst certification, you could take on roles such as:
- Business Analyst
- Consultant
- Business Systems Analyst
- Product Owner
- Platform Manager
- CRM Manager
- Business Process Specialist
- Business Operations Lead
- Salesforce Administrator
- Business Excellence Leader
Get Certified!
The Salesforce Certified Business Analyst certification is open to everyone, regardless of previous certifications. This is an excellent opportunity for you to start your Salesforce journey and embark on a rewarding career. With this certification under your belt, you'll be well-equipped to drive business improvements with Salesforce.
📅 Enroll now and take the first step towards becoming Salesforce certified! 🎫
Enrollment Details
To enroll in this course and begin your journey to certification, visit our website or contact our support team for more information. Don't miss out on this opportunity to enhance your career with a respected and sought-after certification from Salesforce. Let's get started together! 🚀
Course Gallery




Loading charts...
Comidoc Review
Our Verdict
The Complete Salesforce Certified Business Analyst Course serves as a valuable summary of essential responsibilities for those preparing for their Salesforce Business Analyst certification exam. However, it falls short on delivering relatable examples and may feel too similar to Trailhead resources at times. Despite these drawbacks, the instructor's enthusiasm inspires confidence in Salesforce learners seeking mastery within the ecosystem.
What We Liked
- Highly comprehensive coverage of Business Analyst responsibilities within Salesforce project contexts, making it an excellent last-minute review before the certification exam.
- Instructor delivers content with clarity and accuracy, providing structured material that is easy to understand and follow along.
- Passionate instructor conveys attention to detail, inspiring confidence in learners seeking skills and knowledge within the Salesforce ecosystem.
Potential Drawbacks
- Editing of the video content could be improved to create a more natural flow between sentences, ensuring clear differentiation between points.
- Lacks relatable examples, instead focusing primarily on reading through course modules that could leave learners feeling underprepared for real-world business use cases.
- Presentation format may appear similar to Trailhead audio walkthroughs; additional direct and concise content would enhance the overall learning experience.