S/4 HANA Stock Room Management and ECC SAP WM Support Course

Roles of Support Consultant and sample Tickets
4.66 (32 reviews)
Udemy
platform
English
language
SAP
category
instructor
S/4 HANA Stock Room Management and ECC SAP WM Support Course
1 442
students
5 hours
content
Jun 2024
last update
$19.99
regular price

Why take this course?

🚀 Master S/4 HANA Stock Room Management & ECC SAP WM Support: Your Comprehensive Guide!

🎓 Course Overview: In this enlightening course, you will dive deep into the world of SAP Warehouse Management (WM) and its seamless integration with S/4 HANA. Ganesh Padalaca, an experienced SAP professional, will guide you through the intricacies of a Support Consultant's role, equipping you with the knowledge and tools necessary to excel in supporting WM environments.

🔍 What You Will Learn:

  • 🧑‍💼 Roles & Responsibilities: Understand the day-to-day activities of a Support Consultant and what it means to be a Support Lead.
  • 📄 Service Level Agreements (SLAs): Grasp the importance of SLAs and how they define different priorities like Very High, High, Medium, and Low.
  • 🔧 Ticket Management: Learn about ticket categorization into L1, L2, and L3 based on criticality.
  • 📫 Sample Tickets: Examine real-life sample tickets to gain practical insights into common issues faced by WM users.
  • 🚨 Criticality vs. Priority: Distinguish between the urgency of an issue (criticality) and its importance (priority).
  • 👥 Core Team Members vs. End Users: Know the difference and learn how each role impacts ticket management.
  • 🛠️ Support Tools: Familiarize yourself with various support tools in the market.
  • ⏱️ SLA-Based Ticket Handling: Learn to manage tickets effectively within the constraints of SLAs.
  • 📆 Daily Activities in Support Projects: Plan your daily activities to optimize support during WM projects.
  • 💎 Value Addition to the Role: Discover ways to add value and stand out as a Support Consultant.
  • 🔍 Market Tools & SAP WM Hyper Care Issues: Explore the tools in the market and learn how to handle sample Hyper Care issues with solutions.
  • 🔧 Support Issues & Solutions: Tackle common support issues in SAP WM and understand how to implement configuration changes.
  • 🔄 SAP Warehouse Management Program Changes: Address program change related issues with practical examples.
  • ➡️ Transitioning to S/4 HANA: Explore the differences between SAP WM and S/4 HANA Stock Room Management and understand how WM knowledge applies to S/4 HANA.
  • 🎓 Quizzes for Revision: Reinforce your learning with quizzes that help you retain the information and validate your knowledge.

Why Take This Course?

  • Gain a deep understanding of SAP Warehouse Management and its role in S/4 HANA.
  • Learn how to effectively manage and support WM environments from A to Z.
  • Understand the dynamics between Criticality and Priority in ticket management.
  • Enhance your skills as a Support Consultant and add significant value to your organization.
  • Get prepared to handle complex scenarios with confidence and ease.
  • Stay ahead of the curve by understanding the future of WM within S/4 HANA.

🚀 Embark on Your Journey to SAP Expertise Today! 🚀 With this comprehensive course, you're not just learning – you're preparing for a future where your expertise in SAP Warehouse Management and S/4 HANA Stock Room Management will be indispensable. Enroll now and become the Support Consultant every organization desires!

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5940248
udemy ID
24/04/2024
course created date
26/06/2024
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