Master Microsoft Dynamics 365 Unified Service Desk (USD)

Learn About Managing Unified Service Desk (USD) in Microsoft Dynamics 365 And Become An Expert!
4.03 (44 reviews)
Udemy
platform
English
language
IT Certification
category
Master Microsoft Dynamics 365 Unified Service Desk (USD)
395
students
2.5 hours
content
Aug 2019
last update
$19.99
regular price

Why take this course?

πŸš€ Master Microsoft Dynamics 365 Unified Service Desk (USD): A Comprehensive Online Course by 3E Consulting Private Limited πŸŽ“ TDMKDSA (Too Long; Didn't Read Key Points):

  • 🌟 Become an Expert in USD: Dive deep into Microsoft Dynamics 365 For Customer Service's power tool – Unified Service Desk.
  • πŸ’‘ Essential for Consultants: Ideal for both existing and aspiring CRM consultants.
  • πŸš€ Elevate Your Career: Gain in-depth knowledge that will set you apart in the competitive field of CRM solutions.

Course Overview:

Are you ready to elevate your understanding and mastery of Microsoft Dynamics 365 Customer Service? Master Microsoft Dynamics 365 Unified Service Desk (USD) is a meticulously crafted online course designed for professionals who aim to become experts in managing and customizing the USD within Dynamics 365.

Why Choose This Course?

πŸ”Ή Industry-Standard Knowledge: Microsoft Dynamics 365 is a suite of intelligent business applications that enable you to deliver operational excellence. As a primary focus area for Microsoft, it's essential to understand its capabilities and offerings.

πŸ”Ή Cutting-Edge Learning: With continuous innovation in Dynamics 365, staying up-to-date is crucial. This course provides the latest insights and practices to keep you at the forefront of CRM technology.

πŸ”Ή Tailored for Consultants: Whether you're a seasoned consultant or just starting out, this course will equip you with the skills needed to excel in managing customer service interactions with Dynamics 365 USD.

What You Will Learn:

  • The core components and functionalities of Microsoft Dynamics 365 For Customer Service.
  • How to set up and configure Unified Service Desk (USD).
  • Techniques for customizing the USD to meet specific business requirements.
  • Best practices for optimizing customer service workflows and agent experiences.
  • Advanced features and integrations available in USD, including AI and automation tools.

Course Highlights:

  • Hands-On Learning: Engage with interactive modules that provide practical insights and real-world applications.
  • Expert Instructors: Learn from the best, with instructors who are industry veterans with extensive experience in Microsoft Dynamics 365 and USD.
  • Comprehensive Curriculum: From fundamentals to advanced concepts, this course covers it all to ensure a holistic understanding of USD within Dynamics 365.
  • Networking Opportunities: Connect with peers and professionals from around the globe who share your passion for CRM solutions.

Who Should Take This Course?

This course is designed for:

  • Customer Service Managers
  • IT Professionals
  • CRM Consultants
  • Business Analysts
  • Anyone interested in mastering Microsoft Dynamics 365 For Customer Service and its Unified Service Desk capabilities.

Enrollment Details:

  • Format: Self-paced online course with video tutorials, quizzes, and real-time exercises.
  • Accessibility: Available 24/7 to fit your busy schedule.
  • Certification: Upon successful completion, earn a certificate of accomplishment from 3E Consulting Private Limited.

Your Path to Expertise Awaits:

Are you ready to transform your career and become an expert in managing Microsoft Dynamics 365 Unified Service Desk? 🌟 Enroll in this course today and take the first step towards mastery and professional growth. We look forward to guiding you on this journey! πŸš€


Don't miss out on the opportunity to become a leading expert in Microsoft Dynamics 365 Unified Service Desk. Sign up now and unlock the full potential of your career! πŸ“†βœ¨

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1919446
udemy ID
18/09/2018
course created date
21/11/2019
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