Mastering Consumer Protection & Banking Complaints

🌟 Course Title: Mastering Consumer Protection & Banking Complaints: From Ombudsman to RTI 🌟

Welcome to Your Journey in Advocacy and Empowerment!

🚀 Course Description: Embark on a transformative learning experience with "Mastering Consumer Protection & Banking Complaints: From Ombudsman to RTI," where you'll gain the expertise to effectively navigate the complexities of consumer rights, resolve banking disputes, and leverage the Right to Information Act. This course is meticulously crafted to empower you with a deep understanding of the legal frameworks and tools essential for safeguarding your interests as a consumer, professional, or citizen.

📚 What You Will Learn:

• Consumer Protection Act 2019: Unpack the new provisions and how they enhance your rights, and learn practical steps to address grievances effectively.
• Banking Ombudsman Scheme: Explore the role of the Banking Ombudsman, the complaint resolution process, and how to file complaints to resolve banking disputes.
• Internal Ombudsman Mechanisms: Understand the functions of Internal Ombudsmen in financial institutions and how they can be utilized before escalating issues externally.
• Right to Information Act 2005: Master the procedures to access vital public information that can aid in consumer advocacy or resolving disputes with governmental and public bodies.

✨ Course Features:

• Interactive Content: Engage with a variety of interactive lectures, case studies, and practical exercises designed to deepen your understanding of each topic.
• Expert Instructors: Learn from a distinguished panel of experts from law, finance, and public administration who offer real-world insights.
• Flexible Learning: Access the course at your convenience and progress through the modules at your own pace on our intuitive learning platform.

🎯 Who Should Enroll: This course is tailored for consumers, banking professionals, legal practitioners, government officials, NGO workers, educators, and anyone passionate about understanding and applying consumer protection laws and the Right to Information Act.

Whether you're a consumer in pursuit of justice, a professional seeking to refine your customer service approach, or a citizen striving for transparency and accountability in public services, this course is your stepping stone to becoming an expert advocate.

📆 Take the Next Step: Don't miss this opportunity to enhance your knowledge and skills.

👨‍🏫 Instructor: Rekha Kumaric

🚀 Enroll Today 🚀

By enrolling in "Mastering Consumer Protection & Banking Complaints: From Ombudsman to RTI," you're not just taking a course; you're arming yourself with the power of knowledge. Join a community of learners dedicated to making a difference, and let's navigate the world of consumer rights and transparency together! 🤝

Enroll Now 🎓✨