Discover what happens to you in conflict, use tools to resolve any conflict, and strengthen your relationships
InstructorDr. Priya Nalkur
The curriculum includes specific role-play items focused on assertive advocacy, confronting issues to move past avoidance, and transforming opposition through curiosity.
Instruction extends beyond active disputes to cover the aftermath of conflict, including rebuilding trust, forgiveness, and delivering apologies.
Editorial course preview
These 3 complementary views highlight concrete, legible examples from the course presentation.
The presenter introduces the concept of self-reflection during disagreements, encouraging viewers to explore their personal identity and reactions when navigating workplace conflicts.
The presenter introduces strategies for conflict resolution by encouraging viewers to build a toolkit to resolve conflict effectively in professional settings.
A presenter appears on screen alongside the text 'Learn practical tools to recover from conflict,' highlighting strategies for resolving workplace disputes.
The final CPE Qualified Assessment lacks detailed explanations for incorrect answers, leaving learners uncertain about their specific errors.
Learner signals indicate that the integrated AI assistant can be unresponsive or provide unreasonable feedback, while timed testing elements may cause frustration.
Selected from the course's public promotional preview. These images document visible presentation material only; they do not represent the complete paid curriculum.
The curriculum aligns well with the target audience of professionals seeking practical workplace communication tools.