How to Give Feedback to Poor Performing or Difficult People

Why take this course?
🌱 Unlock the Potential of Your Team with Expert Performance Management
Course Title: How to Give Feedback to Poor Performing or Difficult People
Course Headline: Master Performance Management, Interpersonal Feedback, and Accountability!
Course Description:
Navigating the complexities of employee performance can be daunting for leaders and managers. It's often tempting to avoid addressing issues of poor performance or difficult behavior, hoping they will resolve themselves. However, ignoring these challenges only allows problems to escalate, potentially harming team morale and overall productivity. 🚫
In the "How to Give Feedback to Poor Performing or Difficult People" course, Roger Kay Allen, Ph.D., brings to the forefront the essential skills required to manage employee performance effectively. This comprehensive program is designed for anyone in a leadership role who aspires to foster a positive work environment, enhance performance, and ensure accountability within their team.
Key Learning Outcomes:
-
🚀 Build Trust & Goodwill: Learn how to create a foundation of trust with your employees, which is the bedrock for effective feedback and coaching.
-
🌈 Create a Positive Climate: Discover strategies to establish a workplace environment that encourages employees to thrive and perform at their best.
-
🛠️ Learn Best Practices in Managing People: Gain insights into the most effective ways of guiding your team, ensuring their actions align with organizational goals.
-
✅ Clarify Non-Negotiables: Identify and communicate the critical behaviors and performance standards that are essential for success within your organization.
-
🎯 Set Clear Expectations: Learn how to articulate clear, measurable expectations for individual employees, setting them up for success.
-
🗣️ Confront & Give Feedback: Develop the confidence and skills to engage in constructive conversations with underperforming staff, providing them with the feedback necessary for improvement.
-
🤝 Gain Support from Other Leaders: Understand how to align with other leaders and gain their support to reinforce the standards and expectations within your team.
Course Structure:
Throughout this course, you will be equipped with a proven, 7-step strategy tailored for delivering feedback to difficult or non-compliant individuals. Dr. Allen uses real-world case studies and scenarios to bring these concepts to life, ensuring you can apply these strategies directly to your current challenges with employees.
With each module, you'll gain a deeper understanding of how to:
- Establish Trust: Learn techniques for building rapport and trust with your team members. 🤝
- Communicate Expectations: Understand how to articulate clear and actionable goals for your employees. 🎯
- Set Boundaries: Discover methods for defining what is acceptable behavior and performance within your team. 🚧
- Address Issues Directly: Find out how to confront issues head-on while maintaining a respectful and professional demeanor. ✊
- Offer Constructive Feedback: Learn the art of giving feedback that is both honest and encouraging, leading to positive change. 📈
- Influence Others: Gain the skills to inspire and guide your employees towards better performance and behavior. 🎨
- Collaborate with Peers: Effectively communicate and gain support from fellow leaders and supervisors to reinforce accountability across the organization. 🤗
Join us in this transformative journey to enhance your leadership skills, improve employee performance, and build a more accountable and productive workplace. Enroll in "How to Give Feedback to Poor Performing or Difficult People" today and take the first step towards becoming a more effective leader! 🎓🚀
Course Gallery




Loading charts...
Comidoc Review
Our Verdict
This Udemy course offers a solid foundation in performance management concepts and techniques, boasting up-to-date content and practical examples. The testimonials validate its strong focus on accountability and communication skills, specifically as they relate to addressing poor performance within an organization. While the course material may not break new ground for experienced managers, it provides a cohesive set of guidelines that are valuable for learners seeking to develop or refine their interpersonal feedback abilities. However, there is room for improvement in making scenarios more diverse and adjusting the presentation style to better engage learners.
What We Liked
- Comprehensive coverage of performance management, from setting expectations to disciplinary actions
- Comes with actionable guidelines and concise processes for handling difficult conversations
- Real-world examples and common scenarios help illustrate the concepts in practice
- Applicable to a range of experience levels, benefiting both established managers and those new to leadership roles
Potential Drawbacks
- Presentation is relatively simple and may not appeal to learners who prefer more interactive or dynamic content
- Lacks multiple perspectives in some scenarios, which could benefit from a broader range of examples
- Clarification needed on the handling of sensitive issues like substance abuse, depending on local laws and regulations
- Some may find it necessary to rewatch sections for full comprehension due to the density of information provided