Coaching Skills for Managers: Improve Employee Performance with Practical Coaching Conversations
InstructorRamon Janssen
Instruction includes diverse practical elements such as role-play scenarios for handling difficult feedback, case studies on new manager transitions, and interactive AI sessions that mimic real-life workplace interactions.
Editorial course preview
These 3 complementary views highlight concrete, legible examples from the course presentation.
A colorful staircase diagram titled TEN STEP PERFORMANCE COACHING MODEL lists ten numbered steps from Pre-Meeting Preparation to Schedule and Appreciate.
A triptych layout showing two photos of people in conversation flanking a central blue panel with white text about communication techniques in a coaching session
A three-panel visual featuring a chalk drawing of a figure on planks, a blue text block, and hands manipulating a Rubik's cube.
The curriculum utilizes specific assessment tools like the 'Skill vs Will' model and provides worksheets for creating coaching objectives and action plans.
One signal suggests the content may conflate coaching with mentoring and tutoring, potentially obscuring the distinct boundaries between these disciplines. Note that this review predates the displayed update date; therefore, the update label does not prove a correction of this issue.
Learner feedback indicates a significant duration of preparatory content before reaching the core role-play and interactive elements.
The curriculum aligns with the target audience of new managers through its practical focus, though conceptual limitations may affect those seeking specialized coaching depth.