Management & Leadership Skills and Techniques to Develop Higher Employee Engagement and Manage Poor Performance
InstructorPatrick Fagan - Certified Scum MasterThe curriculum includes specific pointers for managing sensitive issues and establishing employee expectations through a dedicated case study.
Instruction covers various aspects of professional interaction, including delivering bad news and general business communication.
Editorial course preview
These 3 complementary views highlight concrete, legible examples from the course presentation.
An instructor introduces management skills concepts from a professional desk setup featuring a laptop and office supplies.
A professional leads a meeting with a seated team in a modern office setting, illustrating concepts of leadership and workplace communication.
A diverse team of employees collaborates around a meeting table equipped with laptops and notes, illustrating concepts of workplace engagement.
One signal from 2023 suggests choppy video editing and typos in the course content bar; while a more recent update label exists, it does not prove these issues were corrected.
The arrangement of topics can feel disconnected or random rather than following a strictly linear progression.
The curriculum aligns with the stated goals of managers and business owners regarding personnel management.
Free
