Management & Leadership Skills and Techniques to Develop Higher Employee Engagement and Manage Poor Performance
InstructorPatrick Fagan - Certified Scum MasterEditorial course preview
These 3 complementary views highlight concrete, legible examples from the course presentation.
An instructor introduces management skills concepts from a professional desk setup featuring a laptop and office supplies.
A professional leads a meeting with a seated team in a modern office setting, illustrating concepts of leadership and workplace communication.
A diverse team of employees collaborates around a meeting table equipped with laptops and notes, illustrating concepts of workplace engagement.
The curriculum includes specific pointers for managing sensitive issues and establishing employee expectations through a dedicated case study.
Instruction covers various aspects of professional interaction, including delivering bad news and general business communication.
One signal from 2023 suggests choppy video editing and typos in the course content bar; while a more recent update label exists, it does not prove these issues were corrected.
The arrangement of topics can feel disconnected or random rather than following a strictly linear progression.
The curriculum aligns with the stated goals of managers and business owners regarding personnel management.
Free
Free
