Communication Skills every Manager should Master

Powerful Communication Techniques to better Delegate, Communicate Decisions, Change Resistance, Say No, Admit Mistakes

4.43 (4299 reviews)

Udemy

platform

English

language

Management

What you will learn

Know and understand what the Sweet Spot for Employee Achievement is

Understand the Influence of Positive Communication on Employee Performance

Know How to Create a Secure Base for High Employee Performance

Understand How to become more successful through Effective Management Delegation

Know what and How to Communicate when you Delegate (Delegation Conversation Technique)

Know and Understand the Different Levels of Freedom you can give when you Delegate

Know How to Create Commitment when you Delegate

Understand How to effectively communicate (difficult) Decisions

Know what and How to Communicate when you announce a (difficult) Decision (Decision Conversation Technique)

Be able to Avoid and Overcome Employee Resistance

Know How and What to Communicate to Bend Employee Resistance (Employee Resistance Conversation Technique)

Understand Why and How to say ”No” to better Control Time and Priorities

Know How and what to say when you say “No” (Saying NO Conversation Technique)

Understand the Importance of being Able to admit your Mistakes

Know How and What to Say when you Admit a Mistake (Admitting a Mistake Conversation Technique)

Course Gallery

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Comidoc Review

Our Verdict

Communication Skills every Manager should Master offers practical techniques and thoughtful insights designed to empower managers in essential communication scenarios. While the course could benefit from streamlined content, shorter lectures, and greater consistency in gender-inclusive language, its focus on crucial managerial skills sets it apart as a valuable resource for workplace communication development.

What We Liked

Practical communication techniques for managers, covering essential scenarios like delegation, decision-making, handling resistance, and admitting mistakes.
Highly relevant content with long-term applicability, reinforcing the importance of effective workplace communication.
Engaging and clear delivery, ensuring that complex concepts are broken down into understandable elements.
Gender-inclusive language (with some exceptions) used to address a diverse workforce and create an inclusive learning environment.

Potential Drawbacks

Course duration is slightly lengthy; certain sections could be condensed for brevity, reducing occasional repetitiveness.
Limited use of examples or stories in lectures that may improve engagement and better illustrate the practical application of taught skills.
The benefits of some sections might not be immediately apparent, and learners can feel overwhelmed by the sheer volume of information presented.
Inconsistent gender-inclusive language usage leading to instances of masculine-oriented language that may alienate certain audience members.