LGBTQ+ Awareness for non-clinical admin and support staff

🎉 LGBTQ+ Awareness for Non-Clinical Admin & Support Staff

🚀 Course Headline: Provide an inclusive service to all in your clinic – Understand, Respect, and Support LGBTQ+ Individuals with Confidence!

📘 Course Description:

Are you ready to embark on a journey of understanding and support for the LGBTQ+ community within your workplace? 🌈 This 2-hour comprehensive course is designed to enhance awareness and sensitivity towards LGBTQ+ individuals, especially tailored for non-clinical staff such as admin assistants, receptionists, and support personnel.

Why Take This Course?

• Informed Support: Gain a foundational understanding of the diverse spectrum of sexual orientations and gender identities.
• Respectful Interaction: Learn how to use appropriate language and terminology that honors each individual's identity.
• Inclusive Environment: Discover practical ways to foster an inclusive environment in your workplace for LGBTQ+ people.
• Pronouns & Terminology: Understand the importance of pronoun usage and correct terminology to avoid misunderstandings and show respect.

What You'll Learn:

• Key Terms & Concepts: A glossary of terms related to LGBTQ+ identities, history, and issues.
• Inclusive Practices: Strategies for creating an inclusive workplace culture that respects all staff and clients.
• Real-World Applications: Tangible ways to apply what you've learned to everyday interactions with colleagues and visitors.
• Diversity & Inclusivity: Best practices in diversity, equity, and inclusion within a non-clinical setting.

🏫 Course Content Breakdown:

• Introduction to LGBTQ+ Identities: A brief overview of the spectrum of identities and common misconceptions.
• Language & Terminology: Guide to understanding and using inclusive language effectively.
• LGBTQ+ Rights & Legal Protections: Insight into the rights of LGBTQ+ individuals and how these protections can be upheld in your workplace.
• Challenges & Considerations: Navigating complex situations with empathy and informed sensitivity.
• Case Studies & Role-Playing: Engaging scenarios that allow you to practice your newfound knowledge.
• Resources for Further Learning: A curated list of additional materials for continued growth and understanding.

🤝 Expert Insights: This course is developed by Rhiannon Oakley, queer and gender non-conforming healthcare professionals with extensive experience in Diversity, Equity, and Inclusivity (DEI/EDI) training, including transgender awareness. Our team's hands-on expertise in applying these principles within healthcare clinics ensures that our training is not only educational but also practical and impactful.

📅 Course Duration: 2 Hours 🎫 Who Should Take This Course?

• Admin Assistants
• Receptionists
• Support Staff
• Human Resources Personnel
• Any Non-Clinical Staff Member Committed to Inclusivity and Diversity in the Workplace

🎉 Take the Next Step: Join us on this crucial learning path and become an advocate for LGBTQ+ inclusivity in your workplace. Enroll now and make a meaningful difference in how you interact with and support your colleagues and clients! 🌟

Enroll Now