Learn ITIL 4 Managing Professional with Efficiency. ITIL CDS
ITIL 4 Managing Professional Modules Explained: CDS, DSV, HVIT, and DPI, Master ITIL 4 Managing Professional Track.
4.96 (23 reviews)
128
students
1 hour
content
May 2025
last update
$19.99
regular price
What you will learn
Understand the ITIL 4 framework and certification path, including its evolution, key concepts, and how it supports modern IT service management.
Master the creation, delivery, and support of IT services by exploring service value chains, value streams, resource planning, team collaboration.
Enhance stakeholder engagement and co-create value through customer journey mapping, demand shaping, onboarding/offboarding, service offerings, and SLA.
Navigate the digital transformation landscape by applying principles of agility, resilience, and speed, & managing digital products throughout their lifecycle.
Develop strategic direction and enable continuous improvement by aligning IT and business strategy, implementing governance, managing risk and compliance.
Communication, teamwork, and service culture awareness
Preparation for ITIL 4 Managing Professional certification exams
and much more
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6632163
udemy ID
23/05/2025
course created date
24/05/2025
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