Mastering ITIL 4: A Free Crash Course in the 4D & Governance
Navigating the 4D and Governance of IT Service Management
4.35 (187 reviews)
2 759
students
1.5 hours
content
Apr 2024
last update
FREE
regular price
What you will learn
Understand the 4 dimensions of ITIL 4, incl. orgs & people, info & tech, partners & suppliers, & value streams & processes.
Learn how the 4 dimensions interact & affect each other within the ITIL 4 framework.
Explore the importance of each dimension in achieving org goals & delivering value to customers.
Discover how to apply the 4 dimensions in real-world situations.
Understand the benefits of adopting an ITIL 4 approach to managing IT services.
Discover how the 4 dimensions can be used to improve org processes & service delivery.
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udemy ID
11/03/2023
course created date
17/03/2023
course indexed date
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