ITIL 4 Foundation Summary
ITIL 4 Foundation Summary, IT Service Management
4.18 (199 reviews)
2 803
students
1 hour
content
Feb 2023
last update
FREE
regular price
What you will learn
Understand the purpose and components of the ITIL service value system, and activities of the service value chain, and how they interconnect
Understand the four dimensions of ITIL service management
Understand how ITIL guiding principles can help an organisation to adopt and adapt ITIL service management
Understand the key concepts of ITIL service management
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5160966
udemy ID
16/02/2023
course created date
18/02/2023
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