ITIL® 4 – The Big Picture

🌟 Course Headline: ITIL® 4 – The Big Picture with Dr. Suzanne Van Hove & Doug Tedder 🚀

Introduction to ITIL® 4 Big Picture: Welcome to the definitive course for understanding the essence of ITIL® 4! Led by two of the industry's most experienced ITIL experts, Dr. Suzanne Van Hove and Doug Tedder, both with over 20 years in the field, this course is your gateway to mastering the latest iterations of ITIL service management.

Course Description: Embark on a journey through the complex and evolving world of IT Service Management with ITIL® 4 – The Big Picture. This comprehensive course is designed for professionals who wish to grasp the fundamental principles and practices that ITIL 4 encompasses. It's perfect for those who have already passed the ITIL V3 Foundation Exam and are looking to understand the new features introduced in ITIL 4.

📚 Key Highlights:

• Experienced Guidance: Gain insights from Dr. Suzanne Van Hove and Doug Tedder's personal experiences, drawing from their extensive backgrounds in ITIL consulting and education.
• Comprehensive Coverage: Explore the differences between ITIL V3 and ITIL 4, and how ITIL 4 aligns with digital transformation trends.
• Real-World Application: Learn how to apply ITIL principles across the enterprise, integrating IT service management into your organization's broader strategy.

What is ITIL 4 All About? 🔍 ITIL 4 represents a significant evolution from ITIL V3 by incorporating the latest trends in digital transformation, emphasizing value creation and agility within service management. It's a comprehensive system designed to manage IT-enabled services across the entire lifecycle and improve the experience for both providers and consumers.

In This Course You Will Learn: 🎓

• Key Concepts of IT Service Management: Understand the foundational concepts that are essential for effective service management within any organization.
• The Four Dimensions of Service Management: Discover how to address the four critical dimensions that underpin all service management activities.
• The Service Value System (SVS): Learn about the new guiding principles and practices that shape ITIL 4's approach to service value creation.
• The Service Value Chain (SVC): Get a detailed understanding of the end-to-end activities required to create and deliver valuable products and services.

Why Choose This Course? 🌟

• Expert-Led Learning: Benefit from the knowledge and experience of two leading ITIL experts.
• Modern Relevance: Stay ahead of the curve by understanding how ITIL 4 fits into today's fast-paced, digital-first business environment.
• Flexible Learning: Study at your own pace and apply what you learn directly to your work with immediate impact.

Join Us on Your ITIL Journey: Whether you're looking to enhance your understanding of ITIL 4 or to elevate your career in IT service management, this course is a vital step in your professional development. We encourage you to reach out if you have any questions about the accredited ITIL 4 curriculum or how best to advance your ITIL career.

📫 Contact us at customerservice@GogoTraining.com or call us at 877.546.4446 for further information or assistance.

Let Dr. Suzanne Van Hove and Doug Tedder guide you through the transformative world of ITIL 4 and help you unlock your full potential in the realm of IT service management! 🚀