ITIL 4 Foundation Certification Exam Prep - Full Training
Why take this course?
🎓 IT Service Management with ITIL 4 Foundation - Full Training Course
Headline
Learn about ITIL 4, the latest evolution of the global ITSM standard, and master the key concepts of Service Management. Dive into the Four Dimensions, Service Value System, and Practices to drive efficiency and quality in your organization's service delivery.
Course Overview
Non-Affiliation Disclaimer: This course is NOT ASSOCIATED WITH NOR ENDORSED BY AXELOS.
ITIL 4 - the Information Technology Infrastructure Library, is a set of best practices for IT service management based on real-world experiences from various industries and companies worldwide. The ITIL 4 Foundation course introduces an end-to-end operating model that enables organizations to create, deliver, and continually improve products and services.
Why Take the ITIL 4 Foundation Course?
This comprehensive 3 hour course is designed for professionals at all levels who:
- Need to understand the key concepts of IT and digital service delivery.
- Are interested in embracing a new service management culture.
- Are taking their first steps into the world of ITIL 4 or looking to update their existing knowledge.
Course Content Breakdown
The course is divided into five informative sections:
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Introduction to key concepts such as ITIL 4, IT Service Management (ITSM), the Four Dimensions, and the Service Value System.
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Concepts of Service Management, covering topics like Value and Value Co-creation, Organizations and Stakeholders, Products and Services, and more.
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Four Dimensions of Service Management with real-life examples to illustrate complex concepts.
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The Service Value System, exploring the Guiding Principles, Governance, Service Value Chain, Continual Improvement, and including additional real-life examples for clarity.
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ITIL 4 Practices, examining each of the 34 practices with practical examples to help solidify your understanding.
Key Features
- Thorough Guide: Get a full, detailed, and clear guide to the ITIL 4 Foundation framework.
- Real-Life Examples: Learn through relatable scenarios that demonstrate the principles in action.
- Exams and Questions: Take advantage of 3 exams and over 240 questions with answers provided in PDF format.
- Up-to-Date Content: Stay current with the latest ITSM practices and terminology.
Course Highlights
- Last Video/Lesson: Contains 3 Exams and +240 Questions with Answers in PDF form.
- Free Preview: Check out the videos provided for free before enrolling to ensure this course aligns with your learning needs.
Enrollment Information
Please take a look at the course content provided for free before enrolling! This will give you a taste of what to expect and help you make an informed decision about joining this journey into ITIL 4 mastery.
Embark on your ITIL 4 Foundation learning path today and transform your organization's service management practices with our expertly designed course. Elevate your ITSM skills and contribute to the continuous improvement of technology services! 🌟
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Comidoc Review
Our Verdict
This ITIL 4 Foundation Certification Exam Prep course offers solid fundamentals of the Service Value System, Four Dimensions, and Practices. However, there's room for improvement regarding delivery, with issues such as stutters and hurried speech distracting from core content. Expanding upon real-world examples could help flesh out theoretical concepts. Despite these areas needing enhancements, this course still serves as a valuable stepping stone towards ITIL 4 certification.
What We Liked
- The course content offers a comprehensive overview of ITIL 4 and ITSM principles.
- The 3-hour duration is sufficient for learners to grasp the fundamental concepts.
- The updated course (2025) ensures alignment with the most recent ITIL 4 framework.
- PDFs accompanying each section provide valuable additional resources for study.
Potential Drawbacks
- The presenter's rapid-fire speech and stutters might make it challenging to follow lessons.
- Limited real-world case examples hinder the learner's ability to fully understand practical applications.
- The last video, intended for exam question explanations, is not available on the platform.
- There appears to be a lack of depth and detail in exploring individual topics.