Introduction to Service Management
Accredited Course, Helps you get acquainted and become an informed member of your IT / Service management environment.
4.40 (30 reviews)
68
students
32 mins
content
Jan 2020
last update
$15.99
regular price
What you will learn
Appreciation of Service management as a practice.
Awareness of concepts, definitions, processes, functions, roles and RACI Matrix.
Help you to become aware as a member of an IT service management environment
First Step towards a qualification in Service Management.
Eligible for 5 PDUs or CPDs
Related Topics
2756588
udemy ID
13/01/2020
course created date
08/02/2020
course indexed date
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