Become a Champion Communicator
Everyone is different, Everyone is unique & Everyone has their own communication style! Do you know what's yours?
4.56 (9 reviews)
13
students
4.5 hours
content
Apr 2017
last update
$199.99
regular price
What you will learn
Use appropriate communication techniques that consider social and cultural differences to clarify and respond to information received.
Use appropriate communication techniques and tools to suit different communication styles of people.
Plan response to information received, taking into account the social and cultural background of recipient of information.
Identify indications & triggers of conflict with individuals or groups of people.
Define the conflict and highlight points of differences/contention objectively, taking into consideration social and cultural differences of parties involved.
Negotiate for mutually acceptable solutions by all parties using effective communication and negotiation skills.
Communicate outcome of negotiation and propose relevant recommendations with justifications to the supervisor.
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Related Topics
1171140
udemy ID
06/04/2017
course created date
26/02/2020
course indexed date
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