Achieve Successful HR Technology With The 5 Pillar Framework

It seems like you've outlined a comprehensive curriculum for a course on leveraging technology in HR, specifically focusing on creating an effective employee portal, knowledge base, and self-service capabilities within the context of shared services. This course promises to cover a wide range of topics from the practical aspects of implementing these systems to the broader concepts of digital transformation and disruption.

Here's how you can structure your course based on the outline you've provided:

Course Structure: Leveraging Technology in HR

Module 1: Employee Portal - One Stop Shop For Employee Information & Processes

• Introduction to Employee Portals
• Designing Intuitive User Experiences
• Integrating Various HR Systems and Functions
• Case Study: A Bank's Successful Implementation
• Best Practices for Employee Self-Service

Module 2: Knowledge Base - Comprehensive Database Of Company Information

• Building a Robust Knowledge Management System
• Ensuring Accessibility and Usability of HR Policies and Procedures
• Creating a Searchable, Comprehensive Database
• Leveraging FAQs and High-Volume Queries
• Maintaining and Updating the Knowledge Base

Module 3: Acquisition - First Step In Your Employee Lifecycle

• Integrating Recruitment Platforms (e.g., LinkedIn) with HR Systems
• Streamlining Onboarding Processes
• Using Technology to Attract and Retain Talent
• Case Study: Recruitment Process Optimization

Module 4: Self Service - Feature Rich, Intuitive Single Source Of HR Functions

• Designing for Non-Technical Users
• Automating Common HR Tasks
• Mobile Technology Solutions (USSD, SMS, App, .mobi)
• Enhancing Employee Experience with User-Friendly Interfaces

Module 5: Case Management - Query Workflow Management For Employee Support

• Implementing Effective Case Management Systems
• Setting Up Service Level Agreements (SLAs)
• Tracking and Responding to Employee Queries
• Reporting and Analytics for Continuous Improvement

Module 6: Introduction To A Successful Implementation Of HR Technology In A Finance Firm

• Analyzing Case Studies
• Learning from Success Stories
• Key Takeaways and Lessons Learned

Special Focus Webinars: Digital Disruption and Digital Transformation

• Understanding the Concepts of Digital Disruption and Transformation
• Strategic Ambidexterity and Agile Approaches
• Digital Transformation in Talent Management and Beyond
• Experimental Growth and Managing Technology in Disruptive Times

Course Offerings:

• Premium Support and Feedback: Ensuring students receive personalized assistance throughout their learning journey.
• Webinars on Digital Disruption and Digital Transformation: Complementary sessions to deepen understanding and application of these concepts.
• 30-Day Money-Back Guarantee: Assuring students' satisfaction with the course content and delivery.

Marketing Your Course:

• Highlight the practical, real-world examples from a leading bank in Africa.
• Emphasize the importance of intuitive design and user experience in technology adoption.
• Stress the ROI of implementing shared services and self-service portals for HR functions.
• Showcase the integration capabilities with existing systems like Oracle, SAP, or Microsoft Dynamics.
• Focus on how digital transformation can be a game-changer for HR departments in staying ahead of competition and disruption.

By structuring your course this way, you'll cover all the essential elements of leveraging technology in HR, from practical implementations to strategic insights on digital trends. This approach will provide value to professionals looking to enhance their HR capabilities with technology.