HR Conflict Management and Emotional Intelligence 3.0
Conflict Management, Emotional Intelligence, Human resources, HR Skills, Conflict Resolution, Conflict in the Workplace
3.92 (114 reviews)
7 712
students
1.5 hours
content
Apr 2025
last update
$29.99
regular price
What you will learn
Understand the sources and types of workplace conflicts, identifying early warning signs and their impact on individuals and organizations.
Apply a range of conflict resolution strategies, including collaborative problem-solving, mediation, and negotiation skills, to achieve mutually outcomes
Develop emotional intelligence competencies, including self-awareness, self-regulation, empathy, and social awareness, to navigate conflicts with empathy
Employ emotionally intelligent communication techniques, such as assertive communication and active listening, to de-escalate conflicts and build rapport.
Utilize advanced conflict management techniques, including cross-cultural conflict resolution and conflict coaching, to address diverse workplace challenges
Implement emotional intelligence principles in HR practices, including recruitment, training, and performance management, to foster a positive and supporting
Build strong interpersonal relationships and trust within teams by fostering a culture of respect, collaboration, and open communication.
Demonstrate proficiency in applying conflict management and emotional intelligence principles through practical exercises, case studies, & real-world scenarios
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udemy ID
11/02/2024
course created date
23/02/2024
course indexed date
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